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Reviews, get directions and contact details for DeHaven's Moving & Storage

Address: 1701 N Pointe Dr, Durham, NC 27705, USA
Phone: (919) 220-5441
State: North Carolina
Zip Code: 27705


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Terrible! This company should be ashamed! They give employees excuses as to why they can not pay them. Checks continuously bounce. Check cashing companies will not cash checks from this company anymore. Someone needs to do something about this! There is a video on Youtube of the cashier at the check cashing company refusing to cash their checks. Her exact words, "their checks are no good. They owe us thousands, we no longer cash checks from this company." The owner says he can not pay because his custmers aren't paying him. If you run a company... Do you render services before or after payment??? Thats like you grocery shopping, going to the counter and telling the cashier, I'll pay you next time. Pay your employees! Stop with the lies! Or turn the business over to someone that can run it! Many people have already quit! Someone needs to stand up for these employees!
7 years ago (19-01-2018)
DeHavens Storage has lost two of my chairs and so far their reimbursement checks have all bounced. Terrible customer service and an extremely poorly run company.
8 years ago (07-11-2017)
My husband works here he gets paid on time every week. He is a out of town crew so if u were moving outta state he probablyhelped with your movewith david long brother of the owner. Their crew always has great reviews. Great service , they get your move done quick with little or no stress. Recommend them a 100 percent
8 years ago (18-09-2017)
0 stars. We're in the process of moving today from NC to Maryland and so far, this experience could not be worse. We've had a contract for several months stating packing and moving for 2 days. The first day (yesterday) they didn't show up. No one even called to tell us. When we called, the dispatcher said they could do it all in one day (today) and would send additional crew to get the job done. Only 3 men showed up this morning and had no idea about the items we needed packed and moved. They said there's no way they can finish the job by 5 today, as we were adamantly promised by Ameera. They didn't have enough boxes for our items and didn't even know we have a hot tub to move (which was itemized on our contract). We called and demanded that additional movers come. The movers are nice but overall this is a clown show. The office staff at Dehavens has offered no apologies. I've moved 8 times over the last 17 years, 3 times cross country, and I've never experienced anything like this. If I make it through today without having a nervous breakdown it will be a miracle. I don't even want to think about the condition of our stuff upon arrival. We have insurance but may need to lawyer up on this one, as they are already in breach of our contract. I'll write a follow up after unpacking. But this a total disaster. A company with customer service this poor should not be in business. The better business bureau will also be contacted.
8 years ago (06-07-2017)
De havens is such a joke. They suck! They don't pay their employees. They owe thousands of dollars to so many people and are in constant debt. Office staff is great but management absolutely sucks. They are always breaking people's belongings or damaging something. They tell the customers to file a claim and then never pay them their refund. The manager almost refuses to speak to customers when they ask to speak to the manager. Everyone I know that has either worked for them or used their moving services has nothing good to say. De havens takes advantage of all of their employees. Some employees are 4-5 checks behind. I do not recommend them to anyone for anything. They should be shut down. I feel bad for the people who work there and for the people who use them to move. DE HAVENS IS SO RIDICULOUS!!!!!!
8 years ago (02-08-2017)
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