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Reviews, get directions and contact details for Domino's Pizza

Domino's Pizza

Story

Visit your Lathrup Village Domino's Pizza today for a signature pizza or oven baked sandwich. We have coupons and specials on pizza delivery, pasta, buffalo wings, & more! Order online now!

Address: 28651 Southfield Rd, Lathrup Village, MI 48076, USA
Phone: (248) 864-5777
State: Michigan
City: Lathrup Village
Zip Code: 48076


Opening Hours

Monday: 10:00 AM – 12:00 AM
Tuesday: 10:00 AM – 12:00 AM
Wednesday: 10:00 AM – 12:00 AM
Thursday: 10:00 AM – 12:00 AM
Friday: 10:00 AM – 1:00 AM
Saturday: 10:00 AM – 1:00 AM
Sunday: 10:00 AM – 12:00 AM


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Reviews
I was pleasantly surprised the first time I tried the “revamped” Domino’s. The pizza was good. The app is easy to use. The coupons are awesome. And now we’ve completely stopped going to our favorite pizza spot because the pizza here is consistently good...not just most of the time. The staff is friendly and when the app says it’s done, it’s really done!
7 years ago (16-02-2018)
My wife and I were astounded by the treatment we received on two separate occasions (3/3 & 3/14) by different managers at this location. It all started when it took them over two hours to deliver our pizza and salad (which they forgot). The manager at the time said that we would receive a $10 credit for the late delivery. When my wife called back to report the missing salad, the manager (Nay) accused her of lying because she said a manager was in the car with the driver at the time who saw him deliver the salad. We couldn't believe our ears!! I was the one that received the order and I would testify in court that there was no salad. At that point, I had to get on the phone and express my utter disbelief of what I had just heard them say, the manager then quickly reversed her stance and said we would be credited for the salad. Fast-forward about 10 days later, we decide to cash in on our credit. So we call to place our order and mention the credit that Domino's had granted us a few days before. First, we were told that we would find it in our account online, but they could not tell us where on the site to find it. After checking online (no credit found), we call back and ask to speak to the manager (Robin). Robin told us that without the name of the manager who gave us the credit, she would not honor it. If we knew that we needed the name of the manager as a prerequisite to cashing it in, of course we would have written it down! We gave her the exact date and time we placed the order and she was able to find it in their system. One would think that Domino's would have a record of who the manager was at that time. Robin asked us to hold, and after a few minutes returned and said she couldn’t find the records so there is nothing she could do. No credit. I asked her if this is Domino's policy she said yes. Robin was extremely unprofessional to say the least. As we began to inform her that we would be contacting corporate, Robin simply hung up on us. Talk about adding insult to injury. We have reported this case to Domino's corporate customer service. The management at this location have not made any attempts to resolve this customer service travesty. It is now going on a month. We can't understand how a corporation would continue to allow a single location to tarnish the Domino's brand.
7 years ago (02-04-2018)
I WISH I COULD GIVE NEGATIVE STARS!!!....I'm a new customer to this Dominoes. I placed an order and it was INCORRECT. WHY!!!!???? the order was ordered online. Its in black and white. I called up to the store and was put on hold for 20 minutes.....i called back asking to speak with the manager ("NAE")....AGAIN, i was put on hold.....I called back again and again i was put on hold.....finally "Nae" answers and tells me because I want the correction delivered, it'll be $3.50 for the delivery. I reluctantly agree to pay the $3.50. Then she tells me they dont deliver to my address (i am 2.5 miles away). REALLY!!???.......TERRIBLE TERRIBLE CUSTOMER SERVICE!!!!!....NOT HAPPY!!!.....DONT GO TO THIS LOCATION
7 years ago (30-03-2018)
I gave 5 stars because I was greeted on the way in, my pick-up was ready as well as being taken care of right away by a very pleasant man behind the counter. Leaving out the door I heard “have a nice day.” Great cutomer service is EVERYTHING!! Pizza was great as well
7 years ago (24-02-2018)
I've ordered pizza several times and generally have had a good experience but the last two times I've been quite dissatisfied, I called on my way home to order wings and was told 10-15 minutes only to find out when I got their my order hadn't even been placed, the next time I ordered a large five topping pizza and a medium three topping and because I didn't ask if there was a coupon for the medium I was charged full price. It's not the stores policy to inform you of any specials unless you ask. Well I'm informing this Domino's that I won't be ordering from there anymore.
8 years ago (28-12-2017)
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