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Reviews, get directions and contact details for Jimmy John's

Jimmy John's

Story

Jimmy John’s - Subs so fast you’ll freak! Stop by our location, call for delivery or order online at jimmyjohns.com.

Address: 25150 Evergreen Rd, Southfield, MI 48075, USA
Phone: (248) 304-1146
State: Michigan
City: Southfield
Zip Code: 48075


Opening Hours

Monday: 10:30 AM – 9:00 PM
Tuesday: 10:30 AM – 9:00 PM
Wednesday: 10:30 AM – 9:00 PM
Thursday: 10:30 AM – 9:00 PM
Friday: 10:30 AM – 9:00 PM
Saturday: 10:30 AM – 9:00 PM
Sunday: 10:30 AM – 9:00 PM


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Reviews
I waited over 2 hours for my delivery to arrive. I called an hour after the online tracker said it left the store and they said they “forgot” to assign my order to a delivery driver. They said they would send it out immediately, and an hour after that I STILL had not received my order. I work around the corner from this location and it took 2 hours for my order to arrive. The staff was full of excuses -“we forgot about your order” “the store is really busy right now” “we can’t find your order in the system” “it’s snowing”- My order was placed at 11:30 am, and I received it after 1:30 pm. The area manager refuses to refund my order. Horrible customer service.
7 years ago (02-03-2018)
I will order from here on occasion when I have a busy work day and can't get out of the office. I work less than a mile away. It's a 50/50 chance that I have to call after waiting over 45mins for delivery to ask when my food will be delivered. Today I gave them another chance and ended up having to call and they said they had over an hour and a half wait and did not bother to let their delivery orders know. Heads up to anyone ordering from here. Choose a different location if you want "freaky fast".
8 years ago (06-12-2017)
I normally visit this store, and though not the friendliest, their food is usually good. This time not so much. They did not have any onions and refused to get any cut for me. I used to work at jjs and this would have never been an issue. I'm pretty upset. Thanks.
8 years ago (13-10-2017)
I AM WRITING A VERY POOR REVIEW of this Jimmy Johns. I went in today and requested that my bacon be wrapped separately from my sandwich so that I could heat it up. This was a very simple request. The MANAGER VERY RUDELY DENIES MY REQUEST to wrap my bacon up separately. This Jimmy Johns has the WORST CUSTOMER SERVICE I have ever experienced. There was no reason why my bacon could not be wrapped separately. I was literally the only person in the restaurant placing an order and taking 2 seconds to wrap my bacon up separately was not holding anyone up. I will not return to this Jimmy Johns and give them any more of my business and deal with their RUDE MANAGER. I STRONGLY RECOMMEND that you go to another Jimmy Johns with better customer service. If you go here, prepare to deal with their RUDE MANAGER. As a customer, my request should have been fulfilled as it was not a unreasonable request.
8 years ago (16-06-2017)
Compared to other Jimmy John's - The sandwiches are sub par. Seems like there is a lack of quality control and it's a little messy. If I'm on my way home and craving JJ's I would choose a different location.
8 years ago (23-08-2017)
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