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Reviews, get directions and contact details for DoubleTree by Hilton Hotel Washington DC - Silver Spring

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Address: 8727 Colesville Rd, Silver Spring, MD 20910, USA
Phone: (301) 589-5200
moc.notlih@mdaselas-ssacd
State: Maryland
Zip Code: 20910


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Reviews
When we got there, they were nothing but wonderful at the front desk. They gave us a couple of cookies, bottles of water, and drink vouchers for the bar. The room was beautiful and clean, very well kept. The only complaint I would have is that the heat was on full blast when we walked in, and even after turning it all the way down, the temperature would not drop. After asking how to fix it, we were told to turn it off because that was the best way to cool the room, but it took until the next day to get to a reasonable temperature. The windows also don't open at all, so we couldn't even do that to help out. It was almost unbearable for my friend and I, and we were relieved that we had an event that night so we could be out of the heat until it cooled a little bit.
7 years ago (09-01-2018)
The experience was overall pleasant. Although the room wasn't very big, it absolutely gets the job done. Other than some very minor cosmetic issues, that I'm sure were specific to only my room, and the eyesore of a view due to construction, the entire time spent was amazing. Helpful and accommodating staff as well as a variety of food options a block away. Never had to drive, everything you would need in walking distance.
8 years ago (03-12-2017)
Rebecca, Emily, and Ben helped my family a great deal during a very difficult time. They were very accommodating and offered to help us in any way. I will never forget their hospitality. In the future there is no guessing where I will stay when I'm in town.
8 years ago (11-12-2017)
We have stayed at this hotel many times and each time leave saying the same thing, "we are never staying here again", but yet here we are again. The only reason we return is their location for all that we are in town for. You can't beat the metro access which is why it gets 2 stars.. The restaurants around the corner are family friendly and their suites accommodate our family of 5. However the hotel itself is garbage. Elevators are broken and have been for months. The rooms are worn with filthy furniture, rock hard mattresses, and sub par bathrooms. The front desk staff is not welcoming and slow to correct issues. In the future we will look for 2 rooms at a competing hotel rather than the suite. It just isn't worth it anymore.
8 years ago (10-09-2017)
Checked me in early and checked me out late. The treated me like family and I loved it here. Head hit the pillow at 10pm and I slept like the dead not hearing another person all night. Just a great experience.
8 years ago (07-11-2017)
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