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Reviews, get directions and contact details for Downtube Bicycle Works

About

Founded in 1972, the Downtube has been voted 'Area's Best Bike Shop' by Metroland for more than 20 years running. We sell, repair, teach about, and love our bikes!

Address: 466 Madison Ave, Albany, NY 12208, USA
Phone: (518) 434-1711
moc.liamg@ecivresremotsucebutnwod
State: New York
Zip Code: 12208


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Reviews
Very fast service. Very high priced. Overall it's okay but I can get cheaper services at other shops.
8 years ago (30-04-2017)
Always have a good experience here. It's been remodeled since the fire and it looks great! I see in the reviews some complaints and I'll address them here: Cost of work... One guy was complaining about a *$60-ish* fee... Prices for various things are posted, as is their hourly fee. try going other places... The prices aren't much different, and $60 is not much... If you don't like that, it's time to learn to do it yourself. I can do a lot myself, but I also like to help keep actual bike shops alive by giving them work. That way, when I need an actual bike mechanic, hopefully they're still there.
9 years ago (08-11-2016)
Love this place. Family-owned, and the manager has been there 25+ years; I don't think it is possible for him to be more knowledgable. Went there the other day to get a spoke fixed and left to do errands. They sent me a text message when they were done, which was a great surprise. They're always courteous and responsible.
9 years ago (24-09-2016)
Great staff; accommodating and knowledgeable. I would not make a serious decision about any of my bikes without consulting with Bob, Eric or Adam at the Downtube. If they don't have what you need or want in stock, they can get it for you very quickly. Albany needs a resource like the Downtube in its downtown area and they should receive kudos for being there and for being a terrific resource.
9 years ago (21-05-2016)
Friendly and fast service!!! I ride 3 to 5 times a week on the SMBA trails. I need the best equipment and the best service to keep me on the trails. Eric and all the staff are the very best!!!
9 years ago (07-08-2016)
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