Driver's Edge Auto Repair

Reviews, get directions and contact details for Driver's Edge Auto Repair

Address: 5591 Lebanon Rd, Frisco, TX 75034, USA

Phone: (214) 387-9119

Website

State: Texas

Zip Code: 75034

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: Closed

Update Info

related searches: Driver's edge auto repair services, Driver's edge auto repair reviews, Driver's edge auto repair prices, Driver's edge auto repair near me, Driver's edge auto repair cost, Driver's edge auto repair complaints, Driver's Edge locations, Drivers Edge Corporate Office

Similar places near

Ledy's Auto Repair 6 miles Needed a state inspection however I forgot that license plate lights were a thing, th...

Driver's Edge Auto Repair 8 miles The guy here named Joe on the McDermott location is EXTREMELY helpful and very quick ...

Samstone Auto Repair 8 miles STAY FAR AWAY! My car was out of alignment, it was pulling to the right so I brought ...

Samstone Lube & Tune 9 miles They’re great! I tried Samstone out because I had a coupon for an inspection. I ended...

Driver's Edge Auto Repair 10 miles Always a bummer to pay for car repair, but at least it is done right! Been here for s...

Texas Auto Kare 10 miles Honest and reliable quotes for car service. Does not try to up-sell like the other ca...

Texas Cars 11 miles Had my Camaro picked up from my job for tires and a detail. Everything went smooth, t...

Samstone Auto Repair 11 miles Small waiting room. But, it has coffee and goodies. Also has cable tv. Very knowledge...

EBA Automotive Repair 13 miles I had several concerns with my car. There was no upsell pressure. In fact I decided t...

Beas Auto Repair 14 miles Friendly honest car repairs! Highly recommended!!! They do a great job with fair pri...

Advanced Auto Repair 18 miles I’ve came here within the past year for oil changes, an air conditioning leak, and wo...

Wilson Auto Repair 20 miles Brought in our 1985 Chevy C10 which we had bought from auction. Lesson learned - be c...

City Garage DFW 23 miles Great, outgoing staff at front (Jason and Sean)! Very professional with their work. ...

Christian Brothers Automotive Roanoke 23 miles Unfortunate experience. We’ve lived in Roanoke for almost 5 years and have taken our ...

Texas Auto Service, Inc. 24 miles Car/truck trouble or general service work either way...you will get great service and...

Driver's Edge Auto Repair 27 miles DO NOT TAKE YOUR CAR TO THESE CROOKS! Took in my car for a simple inspection and the ...

Metro Champion Auto Repair 33 miles Sam has been taking care of my car for about 3 years now. He is always honest and aff...

City Garage DFW 33 miles Funny thing happened on the way to get my car inspected. The business I normally go t...

Reviews

Without going into too much detail, here's the summary: we used this place exclusively for car service and repair work on multiple vehicles for several years. The staff was generally friendly, but that's about where the good part ends.

The biggest issue is they performed service work on a part still under warranty (vehicle was outside of the bumper to bumper period but this part was still covered - which we discovered later) on our vehicle and then stated that they can't be responsible for knowing the specifics of every vehicle's warranty. Well, they are either being dishonest or have a knowledge deficit. Either way, they are the supposed car experts (not me), and should know better. We'll take some responsibility for this one since we should have researched this issue better before giving them the go ahead on service. We gave them a chance to make this right by a discussion in person with the manager, but he instead tried to totally blow us off and play dumb about the issue.

I've also taken the same vehicle in for alignment multiple times and they can never get it right - and eventually just had to take it somewhere else.

In addition, their work is ALWAYS much slower than they say it will be. If they say it will be done by 5pm, it will probably be done sometime next week.

Finally, on one of our repair issues, our vehicle had to go out for a "test drive" after a repair had been made. They (two service guys) eventually returned after about 40 minutes and said that everything was good. I get in the car and it smells like french fries - I can't be sure, but I'm pretty sure they took my car to get fast food.

We have several thousand dollars worth of service/repair work that needs to be done on our vehicles, and we were going to give this place another chance. Since the manager doesn't want to take our concerns seriously, we'll vote with our wallets and spend our money elsewhere. We suggest you do the same.

 8 years ago (20-01-2018)

Great fun when your battery dies. I thought about going to a much larger center for a new one but chose Driver's Edge based on previous good service. They had one in stock, installed it promptly and I was on my way.

 8 years ago (05-09-2017)

Be EXTREMELY cautious, and well educated about your vehicle before purchasing, and even receiving a quote for services here. I spoke with an individual on the phone 4-5 days before scheduling an appointment to determine pricing. One of the services I was quoted over the phone was $99 dollars. When arriving to my appointment, the guy behind the counter informed me the price was $180, nearly double what I was quoted before arriving to the appointment. To put this in perspective, the dealership quoted me for THREE services, including this wildly misquoted service, @ $225. If I had not confirmed pricing, it would've been more expensive to bring my vehicle here than the dealership. Even after correcting their mistake, and speaking out against the extremely overpriced service, I'm paying approximately $20 less than the dealership.

Is it worth it to deal with these tactics and be concerned about the work they offer as well? Is it more beneficial to go to the dealership, deal with less of these tactics, and have full faith and confidence in the work being done? You be the judge. I personally feel scammed already, and I haven't even received my vehicle back. You can guarantee when I do though, I'll be taking it up to the dealership to make sure the service I just purchased from here was authentic, and properly done.

 8 years ago (10-07-2017)

Easy guys to work with.  They are fun and down to earth. A pleasure to do business with.

 8 years ago (15-11-2017)

Worst customer service ever! That includes the manager which was a big shock to me. I tried to use the attached coupon for a $24.95 oil change They say they can't honor it because it depends on the location. It does not state that anywhere in the fine print. They say they will bring that up to corporate. I go ahead and get the oil changed anyway since I'm already there. When I go to pay the worker says it will be $70! He decided he better give me a $70 oil change since I was trying to save money. How that makes sense I have no idea. Not even a simple "sorry" we charged you $70 without asking. Horrible service  + dishonest employees= never again. Don't come here.

 8 years ago (13-11-2017)

Comment on this business

Map, Satellite View
Street View

to add Driver's Edge Auto Repair map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=driver-s-edge-auto-repair&id=1303775&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/driver-s-edge-auto-repair-i1303775.html" target="_blank" title="Driver's Edge Auto Repair">Driver's Edge Auto Repair</a></p>

Driver's Edge Auto Repair

Reviews, get directions and contact details for Driver's Edge Auto Repair

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies