Samstone Auto Repair

Reviews, get directions and contact details for Samstone Auto Repair

About

Full auto repair center, offering tire services, tune ups state inspections and more

Address: 4019 Belt Line Rd, Addison, TX 75001, USA

Phone: (972) 677-7689

moc.liamg@otuaenotsmas

State: Texas

City: Addison

Zip Code: 75001

Opening Hours

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 8:00 AM – 6:30 PM
Sunday: Closed

Update Info

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Reviews

Small waiting room. But, it has coffee and goodies. Also has cable tv. Very knowledgeable techs. Good prices. Won't rob you blind. Will try to accommodate your schedule. Good customer service. The only place I go to now. Give them a try. Pascal will take care of you!

 7 years ago (26-03-2018)

They are fine. Little place but they do almost anything  prices are competitive. I never trust a mechanic blindly but they are reasonable

 7 years ago (14-02-2018)

Great experience. They were friendly and I was in and out of there fast. They were very honest and answered all the questions I had. Will definitely come back here

 7 years ago (01-12-2017)

I went to an inspection about a year ago, (forgot to write review then) they told me my power steering needed to be fixed before it passed. That was true
However, I was aware of the issue (high pressure fluid line was bad, all other components in the PS system were new, installed myself) they then told me the pump was leaking, the rack was shot, all the lines needed to be replaced and it was $850+ in parts alone not incudeing labor. I went somewhere else for inspection and guess what it passed. Also they lied about all of the parts that they saw were "leaking", I replaced the $100 high pressure line and wouldn't you know it no more leak, I will be glad to see this place go bankrupt as they are nothing but frauds, scams and cheats. This is all coming from a former mechanic btw, so it's not like I am not  knowledgeable  in their field of work. I also see they tried to do it to another person in the reviews, look at the unprofessional responses, Can't wait for mine lol

Updated: 
Lol this review wasn't about the fact my vehicle wouldn't pass because of a simple leak. It was about the lack of honesty you and your fellow workers had at the time I went in for an inspection. I was lied to about what had failed, I was told the entire system was in need of replacement, yet 90% of it had been replaced by myself within the past 12mo of my one and only visit. I replaced one part a week after and it fixed it. Maybe your inspection person doesn't know what he is doing? He sees a drip and literally is like" well the car needs to be replaced....." This review was also about the fact Your fellow workers quoted me $850+ labor...... For the whole system...... Yet only one part was bad........ A freaking hose ruptured.You guys are not honest from my personal experience, have not been back since. Will not ever be back due to the lack of honesty you guys have.

Also one point of a yearly inspection is for the state to collect revenue of of Texas motorists..... To supposedly fix the roads...... I wonder how Oklahoma gets by without state inspection..... Money for nothing.

So You said "It's amazing that only the cars that fail the inspection are the ones that complain"...... so are you saying your positive reviews are all false? I'd believe that with what I saw personally. And of course If someone has some sort of problem they will complain, that's just common sense. No one will give you a positive review for trying to screw your coustomers..... Again that's common sense but I feel I need to point that out as it obviously went over your head or you didn't read my initial review.

 7 years ago (13-03-2018)

DO NOT GO HERE...RIPOFF..went in for basic oil change which I have ALWAYS gotten in this car for 4 years handed the RUDE manager the coupon for 19.99 he said I couldn't use it.. It would be like $ 60 .After going round and round he was kind enough to lower it to $52.. he told me to call my dealership they would tell me I needed that type of oil change. Well I did..they said I didnt..as I already knew..and it would be a little cheaper..Stay away from this scammer

 7 years ago (31-03-2018)

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Samstone Auto Repair

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