East Rock Auto Repair Inc

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About

Since 1980, East Rock Auto Repair has been the favorite New Haven auto repair shop!

Story

With integrity as our hallmark, East Rock Auto Repair has been providing car maintenance services in Connecticut since 1980. The auto repair shop was started by Noel Tremblay, who had worked for over forty-five years in the automotive industry for various auto dealerships.

Several years later his son, Paul Tremblay, took an interest in the car maintenance business and began to work on the East Rock Auto service team full-time while completing his electrical engineering degree. With Paul's love of working on cars, it was only natural he would be given the reigns to run the business when his father retired in 1999

Mission

To be the best Auto Repair Business in the New Haven Area. We build our business on integrity.

Address: 1400 State St, New Haven, CT 06511, USA

Phone: (203) 776-9220

Website

moc.oohay@otuakcortsae

State: Connecticut

City: New Haven

Zip Code: 06511

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

It's been a year and a half since I first reviewed East Rock Auto on Yelp, giving them five stars. Since then I've had multiple oil changes and a number of other repairs given the car's age, and also gotten married and had them do work on my wife's car too - and my review remains five stars. Just today, I took my minivan in for what would have been a $300 repair. Paul, the owner and head mechanic, said it was optional and recommended I not do it since the car is so old! Good advice, but when does a mechanic ever suggest you NOT give them money?

In my first review, I wrote that I hadn't met the mechanic, just the customer service person (Lianne is always professional and friendly), but since then I've met Paul several times, taking advantage of his free shuttle service in the morning and evenings. I enjoy talking to him on a personal level, and on a professional level, he always levels with me. I definitely recommend his services and am happy I found him.

 8 years ago (05-06-2017)

I have found East Rock Repair not only knowledgeable of all vehicles but extremely understanding of your concern to be prompt and reasonable.

 7 years ago (22-11-2017)

East Rock Auto is awesome. I've had to get quite a bit of work done on my car over the last two years and they have always been extremely upfront about everything that needs to be done, and the urgency of each issue. You never have to worry about being pressured into getting any repairs you don't need. I can usually get my car in the next day, and they'll have all the work done within a day or two at the most. A great business that I would recommend to anyone.

 8 years ago (22-05-2017)

I have had my car there a few times and have had them inspect a couple of cars before I bought (or not bought) them. Each time they did a complete inspection appropriate to the presenting issue, gave me pretty extensive feedback that we discussed (what needed to be done now, might I do it myself, special tools, training to do a job etc) and then settled on a course of action. They have always done the job they were hired to do well, completely and offered good advice about what i should be looking at next. I do a lot of my own work and know a lot more than average about cars and they are always good to work with. I have never been surprised by some huge unexpected gotcha.

 8 years ago (28-12-2016)

These guys are great, I've brought my car in twice and left feeling really good about the service that I was provided.  Once was for a squeaky belt, and once was for an oil change.  The SKF guys are super transparent, they called me before doing anything and gave me exact estimates on cost and time which I really appreciated.  I felt like I know what was going on with my car and I could really trust them.

 8 years ago (01-01-2017)

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