East Tennessee Computers

Reviews, get directions and contact details for East Tennessee Computers

Address: 208 N Roan St, Johnson City, TN 37601, USA

Phone: (423) 741-4444

Website

State: Tennessee

Zip Code: 37601

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Reviews

My computer crashed on vacation in Johnson City.  I called around and Computer Bob offered to at least look at it.  2 hours later he called me and told me my laptop  dodged the bullet.   He resurrected the dead.  The laptop actually works better than ever.  Great service fair prices.

 9 years ago (18-05-2017)

Awesome experience and unbeatable customer service. I have been trying to learn to build a computer and ran into an issue. I brought what I had in and the issue was resolved in less than 24 hours. I was most impressed by how much he cared about my issue and questions! This is a business that puts customer's needs first above all else, I highly recommend to anyone with any computer problem!

 10 years ago (25-01-2017)

My experience with East Tennessee Computers started of great. I was impressed with the great reviews and thrilled when I called and was told he would come in on his day off to diagnose my problem. (my computer had been giving me a blue screen and over heating) he had a solution in no time and even offered a suggestion to help my computer's performance (a new solid state hard drive). Everything sounded good so I left it with him overnight. I happily picked up my computer the next day, brought it home, hooked it up and noticed that it wasn't acting right. I couldn't open downloads, couldn't start from safe mode and had a lot of other issues. I called him up and he said to bring it back. No problem, these things happen. So, I lugged my massive desktop back into the shop and left it with him for another night. The next day i was told the problem was fixed so I drove back in but, this time, tried it in the shop before bringing it home, it didn't work right and still had the same problems. So, you guessed it, I left it again. The next day when I tried the computer in the shop, it seemed to be working better so I brought it home, hooked it up and, within no time, I noticed that it still had some pretty serious issues and it would still only open about half of my downloads. Also, the new operating system he installed for me was 32 bit when it was suppoed to be 64. At this point I had to leave the state for 6 weeks. I returned home yesterday, turned on my computer and found I had a black screen with a message that my copy of windows is not legit. This is the windows that HE installed and so now I have to purchase another new copy. Needless to say, I will not be calling him back to work on my computer again but will instead be going to one of his competitors. Also, just a side note, he knew I didn't have a lot of money to spend and always seemed too busy to spend  the needed time on my repairs. each time I went in, he was in a hurry and rushing through everything. I was originally going to still give him a half decent review because he did come in on his day off and he did offer to try and fix the problem BUT, in the end, the problem was not fixed, my computer is in worse shape than when I brought it in and I am stuck with an illegal copy of widows I need to replace.

 11 years ago (23-07-2015)

Bob is very knowledgeable and helped me with my computer issues the same day at a fair price. He also sells computers that are like new, so I might consider replacement with his supply if I ever need that. I'll add that Bob readily admits if he can't answer a certain question due to the variables of a situation. He tries to give clear answers to all my questions, and I usually have a lot of questions! Thanks Bob!

 11 years ago (18-05-2015)

My computer ran very slow and would not bring up things in a timely manner. After taking my tower to Bob, it runs great. Easy to deal with and professional. In and out on the same day. Reasonably priced work. I would recommend him to fix your computer problems.

 11 years ago (30-05-2015)

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