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Reviews, get directions and contact details for El Paso Public Library Dorris Van Doren Branch

Address: 551 E Redd Rd, El Paso, TX 79912, USA
Phone: (915) 212-0440
State: Texas
City: El Paso
Zip Code: 79912


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 1:00 – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

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Reviews
My child and I went there a couple of weeks ago looking for a specific book so that my child could take a reading test (AR test) for school. I asked the 2 lady employees that were working that late afternoon and NEITHER one of them knew what I was talking about! Correct me if I'm wrong, but if you work in the library, wouldn't it be smart to know and learn of all the tools the library offers? You have students looking for important information and to have the staff not have any idea what your talking about is preposterous! So to make it easy on them, I asked them to see if they had any books by an author that we could check out. I gave them the name of the author and the employee SLOWLY looked into the computer. She said IF they had any, they would be in the back against the wall. My child and I spent 45 minutes looking and looking and NOT ONCE did ANY of the employees come over and ask if we needed any help!! I spoke to my child's teachers and school librarian about this experience and they all say the same thing about this library, they offer ZERO help. It is ridiculous how rude and how unhelpful the staff at this library are and how nothing is done about the customer service. I will not be visiting this location again, I would rather spend the money on line or make a longer trip at another location than to visit this location.
7 years ago (16-02-2018)
I had a meeting here last year and it went well only this year they say we can't stay pass 6 but they close at 7. They won't let us stay til closing guess we won't be using this place anymore.
7 years ago (06-02-2018)
I loke this place because it is quiet and you can hold your book online and pick it up the next day
8 years ago (13-11-2017)
Probably nicest public one in El Paso. Has really nice hiking trails next to it.
8 years ago (20-01-2018)
Very nice library branch. Lot's of good material, I use that branch a lot.
8 years ago (31-10-2017)
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