Elemuren Bola MD

Reviews, get directions and contact details for Elemuren Bola MD

Address: 740 S Amy Ln #101, Harker Heights, TX 76548, USA

Phone: (254) 699-8521

State: Texas

Zip Code: 76548

Similar places near

Harker Heights Medical Home 911 meter I had been going to this provider for quote some time, and the lady at the front desk...

Heights Pediatrics 1 miles First thing if you have a sibling group of kids prepare to go different days as a new...

Shoptaw, Dr. James T 1 miles The best dentist my son ever had. The staff members is super friendly. My son love wh...

Vitalogy Skincare 1 miles My kids were treated for warts twice, and now I have over $600 in charges. They told ...

Swain Jeremy L DO 1 miles While Dr. Swain is an exceptional Doctor. His administrative staff are less than exce...

Modoc Family Medicine 1 miles

Dr. Lavelle Ford, DDS 1 miles Several years ago, on a Friday, I had a tooth that started hurting me. My dentist wo...

Stonehaven Dental - Harker Heights 1 miles I had been looking for a new dentist after moving to TX from IL. I had previously bee...

Dr. Marisol Carpio-Solis, MD 1 miles She was not understanding at all and very dismissive of my problems. Made me feel stu...

Dr. Mark L Lobaugh ML MD 1 miles Dr Lobaugh himself should receive a 5; however, his staff is disorganized, unprofessi...

Ledger Foot And Ankle Clinic 1 miles I dropped off a toe here for repair. It was in bad shape when I left it. To my surp...

Dr. Adolph Mares Jr, MD 1 miles

Austin Heart - Harker Heights 1 miles Both the wife and I see Dr Mares and have been thoroughly pleased to have him as a do...

Seton Medical Center Harker Heights 1 miles This place is not worthy of one star. I am 6 weeks pregnant, came in per nurses reque...

Family & Children's Clinic: Ali Yasmeen MD 1 miles

Scott & White Clinic - Harker Heights 2 miles I've only been there once for a school mandated physical for my son. I would say that...

Lorry Thornton, DO 2 miles

Harker Heights Family Medicine Clinic 2 miles Great doctor listens friendly staff very helpful so I would recommend you to go see t...

Reviews

My initial visit with Dr. Elemuren was decent. She seemed like a good doctor and answered all of my questions. After my follow up visit she suggested a consult with general surgery and diagnosed me with gallbladder disease. She originally referred me to a Seton physician and I wasn’t comfortable going  there since I had recently had a bad experience so I asked to be seen at a S&W location. The office manager/her husband John had to submit paperwork to my insurance company to review the referral but it was not approved because there was information missing. There were a few calls between myself,  John and the insurance company which led to a two-month process of getting my referral completed.

Almost every time I spoke with John he was rude and short with his answers.  One time I called to let him know what the insurance said he needed to send and he told me he would do it on Monday morning because there was only an hour left before they closed. I could see if I called 5 minutes before they closed but to rush me off the phone and not want to do any work the last hour of your shift is completely unprofessional. Twice he got on the phone, not even saying hello, and went straight into telling me how he did what he needed to do and how I was wrong.  The last time we spoke he once again got on the phone and a very rude and disrespectful manner and went straight into yelling, “I already told you I sent the paperwork in” without even hearing anything I had to say. He told me that he knows how to do referrals and he wasn’t going to resubmit the paperwork and I should find another primary care doctor if I wanted the referral.  I’ve never encountered such unprofessionalism from a manager, especially one in health care. Her husband should never be allowed to speak with patients due to his horrible attitude and aggressive behavior.

I had to wait almost 2 months to get a referral because of the back and forth between my PCP’s office and my insurance company which could have been avoided if John had taken the time and interest to send the correct information in. Instead he further held up my care by being impatient and difficult to work with and finally just saying he wasn’t going to send the referral at all.  It must be convenient to have your spouse as the doctor and owner of the practice because there will be no repercussions for your behavior. It’s sad that he feels so comfortable providing poor customer service in a field where compassion and respect should be required traits. After some of the calls between us, I researched this office to see what other reviews I would find and there were a few bad reviews as well as a federal case of insurance fraud that they recently settled. I’m not sure if these practices are still continuing, but this by no means is what I would considerable a respectable practice. The one time I was able to get a message back to Dr. Elemuren to try to get this situation resolved, I was told that she said I would need to come back in for a new appointment to get the same referral re-issued since 45 days had passed. I feel this would have been completely unnecessary because nothing had changed with my condition, except for the fact that it had gotten worse, and there was nothing new that she could have done at a new appointment except charge me another co-pay. Needless to say I will never visit this office again.

 10 years ago (04-08-2016)

Dr. E. has been our family doctor for longer than I can remember—at least 20 years, maybe more. Not once in all that time have we ever had cause for complaint, quite the opposite, in fact. She has always been honest, forthright, and informative in her approach to every bit medical advice she has given our family. We believe in her and her abilities, and have come to rely on her completely for all medical needs. My wife and I can't recommend her highly enough.
 
 11 years ago (22-01-2016)

Very friendly and professional staff. Doctor is very through.  I preferred the old location off Stan Shuler because it was closer to my resident however I still drive to clinic because I don't want switch doctors because she's very good doctor.

 10 years ago (23-01-2017)

This is the worst Dr. I have ever seen, and with the conditions I have, I have seen several. She is a pill pushing Dr. I have gone in for one thing and by the time I leave she had written me several prescriptions for something else that I didn't need. She has even prescribed me 2 specific medications at he same time that when taken together could cause fatal affects. I have turned her into my insurance company as well as the state medical board. Please think twice before you see this woman, as all she really cares about is milking your insurance company for what she can get as well as kick backs from the medicine she prescribes. 

 17 years ago (08-09-2010)

Comment on this business

Map, Satellite View
Street View

to add Elemuren Bola MD map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=elemuren-bola-md&id=640840&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/elemuren-bola-md-i640840.html" target="_blank" title="Elemuren Bola MD">Elemuren Bola MD</a></p>

Reviews, get directions and contact details for Elemuren Bola MD

Find nearby businesses, restaurants and hotels

We use cookies