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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: 160 E Hillsboro Blvd, Deerfield Beach, FL 33441, USA
Phone: (954) 857-2818
State: Florida
Zip Code: 33441


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Reviews
Went there to rent a car for 6 days. On the employee's tablet it popped up that the car needed maintenance but he tried to give it to me anyway. I checked the tread depth and the front tires were close to bald. After I pointed this out the employee decided it was a good idea to listen to his tablet and send the car out for maintenance. Being completely ill-prepared, even though I said a sedan, he asked if I wanted to take a pick up truck. I declined since I didn't want to drive a boat all week and I don't normally drive trucks. So because of this, the employee had to drive us to a different Enterprise location to pick up a sedan. So I make a reservation before but you can't even have that type of car ready without bald tires? The employee proceeded to write down the milage incorrectly and then when I asked him to fix it he told me it didn't matter because they're not charging for milage. He wouldn't explain what I was signing for so I had to read it myself. He just simply said "it will all print out on the receipt." He also didn't even show me anything about the car like I've had past rental car places do. Horrible service. I would not recommend this location to anyone.
8 years ago (07-12-2017)
My experience was "Excellent". Clean car, friendly staff. But mostly - willing to help. I took the wrong 'card' and it turns out it was a debit, not a credit card. This requires more identification including a bill or statement of sorts and I had nothing else besides my license. Reggie recognize that I was very tight for time and in a jam, and calmly suggested how I could pull up the necessary information right on my phone. He walked me through the process and saved my very close timetable before work. I really appreciate his thoughtfulness; others in that position might have just me walk out without the car. Also, praise for Drake, who is polished and extremely professional - even at the end of the workday. Enterprise at 160 E Hillsboro Blvd in Deerfield Beach is an Excellent location of Enterprise Car rental.
8 years ago (02-06-2017)
Great customer service very nice and helpful...keep doing a great job Shane, Reggie, and Drake.
8 years ago (27-10-2017)
I'm on vacation came to rent a car here, they didn't have the car that I wanted but offered me another one. So glad I got this one. I love it. The customer service here is awesome and everyone was very friendly and helpful. Will definitely be coming back here for rentals in the future!
8 years ago (27-04-2017)
The guys at that location are awsom. got me a pickup truck to work with after Irma and extended the time with no problam. when I came to return the truck they even fairly credit my account. Thanks Shane!!!
8 years ago (31-10-2017)
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