Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2724 Penn Ave, West Lawn, PA 19609, USA

Phone: (610) 927-3111

Website

State: Pennsylvania

City: West Lawn

Zip Code: 19609

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Customer service was  great especially Kayla always with a smile I'm a satisfied customer..

 7 years ago (19-03-2018)

Great service. various options to choose. very good staff.

 7 years ago (02-01-2018)

My first visit was through a word-of-mouth recommendation when I just moved to Reading, PA. Elizabeth and the team treated me great! I have used them twice since, and plan to continue using them until (and after, if needed) I get my own motor vehicle! Thanks guys!

 7 years ago (17-09-2017)

Update 6/4/17: I contacted the email found below and again explained scenario. I received a call from a manager at the Lancaster Ave location who promised he would be making this right by sending me a free weekend rental. I am still waiting for the piece of mail with my free rental that he told me would be arriving that week. It's been almost a month later. When you already mess up once, the least you can do is ensure you uphold the simple promise of "making things right". Again, the customer service at this place is absolutely terrible.

Scheduled to have a rental car pick me up for today last night. First issue: the guy never entered my address for pick up like I asked him to, and he kept my old address in the system (he was in some sort of rush on the phone-
but I will say...this was not someone at the West Lawn office). I called the West Lawn site this morning to confirm my reservation and pick up location (was corrected)-all was set. 
They called me 5 minutes ago to tell me my 11:00 pick up isn't available. It's 9:45. I won't get a car "until probably around 4". I'm supposed to drive to Erie at 12 for work. They called me ONE HOUR and 15 minutes prior to my scheduled pick up time to tell me this. 
No apology from the woman on the phone; just "well no one is returning their vehicles. We thought they'd return them".

Absolutely ridiculous. Horrible customer service.
I will NOT book a car through enterprise ever again- especially since this isn't the first issue I've had with this place!

 8 years ago (04-06-2017)

They staff were very friendly and helpful. The service was fast, no nonsense and I was in and out in under ten minutes. The vehicle was in good shape and the extra features made the price more tolerable. I will definitely use their service again.

 8 years ago (18-06-2017)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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