Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 728 N 13th St, Allentown, PA 18102, USA

Phone: (610) 820-6200

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State: Pennsylvania

Zip Code: 18102

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Reviews

These people are absolutely awesome. My car was in the shop at rockrock for 8 hrs and they took great care of me. Absolutely love dealing with Enterprise and this was a great team.

 7 years ago (03-01-2018)

I had the unfortunate experience of having my personal vehicle get hit in an accident two times in less than a month and both times I needed a rental car. Katie and Lara were extremely helpful over the phone both initially and with their follow up satisfaction calls. However, I must say, Braheem, the assistant manager truly did an exceptional job for me to suit my rental needs. EXCELLENT customer service. Highly recommend.

 8 years ago (25-10-2017)

Shady business. I went through my insurance to get my rental. I returned the car within the alloted time. I was charged $50. I brought it to management attention, they said they would fix it. They didn't. When I called back next month to state that it wasn't resolved, they said that the charge is valid and too much time has gone by and its my insurance companies problem. This was a clerical mistake at enterprise, and I'm out $50. STAY AWAY FROM THIS LOCATION!!! Shady shady shady.

 7 years ago (22-12-2017)

Everyone was nice and very helpful. However, I did not like the fact that in addition to holding $350 on my credit card once I returned the car they charged my credit card the amount of the rental twice! I'm still waiting for the other credit card charge to drop off and it's been 5 days since I returned the car

 8 years ago (19-09-2017)

Worst car rental place in Allentown, poor customer service. They do not “ treat the customer the way they should be treated”. Waited an hour for Raheem/Raheim the manger/supervisor to come to the phone after Laura another employee dropped the ball on my reservation that I waited all day on following my car accident and tow of my new car. The service was completely unacceptable and they did not care. You will find better service anywhere else, btw if you call hit “0”  , don’t hit 2 or 4 you may go to St. Louis who doesn’t know their fleet(per the manager you should know this). Obviously no ownership of customer problems, they leave the customer in the middle and play the blame game. I wondee why Laura never thought to get her manager on the phone earlier, he seem clueless this occurred at 1/2 hr before closing. Corporate complaint filed and moved my claim to Hertz. I will never do business with Enterprise again.

 8 years ago (10-11-2017)

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Reviews, get directions and contact details for Enterprise Rent-A-Car

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