Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 5 NJ-36, Eatontown, NJ 07724, USA

Phone: (732) 542-8300

Website

State: New Jersey

Zip Code: 07724

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

Picked up a rental Friday morning. Computer system crashed in the middle of payment. Long story short I ended up getting charged twice. When I noticed I was refunded by a apologetic guy. But overall I still wasn’t happy. A manager called to follow up about the customer service I had received. And I again explained what happened. Now she was able to offer me whatever she needed to make me happy. Which was nice! 
I’ve had no problems with the car. Everything works great. Happy to rent from enterprise in Eatontown!

 7 years ago (27-01-2018)

Great customer service always nice and helpful. I been using them for years. They are really accommodating!

 8 years ago (14-12-2017)

Outstanding customer service, quality cars and just a pleasure to do business with. As someone who rents cars quite frequently, my experiences are usually stressful in negotiating price, car type etc.  I switched to this Enterprise because of the poor service from their competitor down the block.  Mike and the rest of the staff are a pleasure to work with and I will only rent from this location when in the shore area.

 8 years ago (02-11-2017)

Laura and Mike at the Eatontown, NJ location are Super PROfessional and are Awesome when it comes to Customer Service..They go Above and Beyond when listening to their Customers needs and Concerns...

 8 years ago (06-12-2017)

I reserved the rental of a minivan because I had to transfer the family of 5, with two duffel bags each.  This was part of our return home from a vacation abroad, hence lots of luggage.  I knew that a minivan could accommodate this much gear, so this is what I rented.  

However, I was very disappointed to learn on the morning of the rental that there was no minivan available for me!!!!  How is this possible that they could accept my invitation, and not alert me that they could not fulfill it.  The only thing they had was a SUV, which just did not have the capacity.  I wish I had refused it and called the competition right then and there.  Given my time constraints we took the SUV, and had to put luggage on the roof to make it fit.  What a disappointment!  

The staff understood my needs, but more or less shrugged.  It made no difference to me that this was a more luxurious car, I needed the car that I reserved, and a substitution in this case was not helpful.

 8 years ago (19-07-2017)

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