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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3490 SpringHill Ave, Mobile, AL 36608, USA
Phone: (251) 344-0730
State: Alabama
City: Mobile
Zip Code: 36608


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Very disappointed with this location. I called a few days ago to set up a pick up time since my insurance set up a rental because we wrecked our truck. I told them I would need them to come get me since I didn't have a ride. The guy I spoke to said that would be fine and to just call on that day when I'm ready. I called to tell them I'm ready to be picked up and the lady I spoke to said that they can only go 5 miles away from their location. I'm only 7 miles away. I will never use Enterprise for my own personal use any more.
7 years ago (22-03-2018)
Today, at 7:30am I called to reserve a car for my head coach at a 4:30pm pickup today, March 15, 2018. I spoke with one of your employees who asked me if we had returned the rental from yesterday. I replied that we had returned it last night after hours. He then told me that they had not checked in the returns but that we would be good for today. He went on to ask me a pickup time and return time to which I gave him both. The employee said we will get him (my boss) in a car. My boss arrived to your branch at 4:30pm and was told that you all did not have a car for him. He checked under both his name and mine but had no luck getting a vehicle. I called the office and spoke to a different employee to see why this was the case when I was told that “we will get him in a car.” I was told you all were way over booked and that you were scrambling to fill reservations that were made days ago. When I asked why we were not told you were booked close to full capacity this am he just kept replying I am not understanding him. What I have a hard time understanding is why we were not provided a courtesy call to let us know you all would not have a car? Why when I said alright and was beginning to ask if we can get one from another branch I was hung up on? Some AWFULLY poor customer service if you ask me. GO ELSEWHERE!!!!
7 years ago (15-03-2018)
For years... I've chosen Enterprise. Here's why: 1. Friendly fast and professional service thats always happy to help me. 2. Great rates and car rental options to suit my specific needs 3. If i need a pick up or drop off prior to or even after renting their vehicle, I can always count on their excellent customer service to cover my transportation needs. For me there's never a second thought. It's Always Enterprise Rent-A-Car!
7 years ago (09-01-2018)
MY EXPERIENCE WITH THIS LOCATION WAS AMAZING I REALLY APPREICATE ALL THE HARD WORK ALFONSO DID TO MAKE SURE I WAS SATISFIED WITH MY SERVICE. VERY PROFESSIONAL
7 years ago (28-04-2018)
The vehicle had the prescence of animal hair and my daughter is allergic to animal dander. Therefore, regardless of how much it was vaccummed she had an allergic reaction. This was the only vehicle in my class that was avaialbe.
7 years ago (11-04-2018)
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