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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2255 Broadway, Denver, CO 80205, USA
Phone: (303) 293-8644
State: Colorado
City: Denver
Zip Code: 80205


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 8:00 AM – 4:00 PM

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Reviews
I came from out of town to enjoy a vacation in Colorado (3/23-3/26). I was picking up the rental car in Denver, but my hotel was in Broomfield. Everything was going great including the customer service, but then things went downhill. The first car I was supposed to have, the tags were expired; then the second car had just had the windshield repaired/ replaced, so I had to wait 15-20 minutes. On Sunday (3/25/18), I came out to a flat tire & called the rental location. I was told to call AAA, and wait for them to replace the tire. I was told that there were no more rental vehicles for them to exchange my car, but was told that there was another Enterprise near me. Because I had to get on the interstate to return the car, I then had to go to Firestone to have the tire replaced (since Enterprise has a contract with Firestone Tires, and because I was not comfortable nor thought it safe to travel on the interstate in an unfamiliar area to me, in a car that is not my own). Honestly, I shouldn't have to take 3 hours out of my vacation to take care of a car that isn't mine; There were no additional plans offered to me, or even trying to have a replacement car sent from the local Enterprise near me. To make matters worse, there was a ton of water in the trunk where the spare tire was & the car was filled with dog hair (down in between the seats as well). I usually love renting with Enterprise, but if I'm going to have experiences like this, I will take my business somewhere else in the future. The only reason I gave a second star, was because the customer service in the beginning was superb.
7 years ago (03-04-2018)
Great service at the Downtown Denver location! They had everything ready for us when we arrived and we were there no longer than 10 minutes. I would recommend this location to anyone needing a car near the Downtown Denver area.
7 years ago (13-04-2018)
Worst experience I have ever had renting a vehicle!! What was supposed to be a quick and easy pick up for $233.00 ended up being over an hour and a half and costing $466.31. The staff was not very helpful or knowledgeable with the exception of the manager. Not to mention the truck we got was filthy inside and outside! Rough start to our honeymoon to say the least!!
7 years ago (26-02-2018)
We spoke to Will Lester at this location and he was very personable and overall awesome! He is a great listener who understood our needs immediately and provided us with a more gas efficient vehicle than what we had been previously assigned upon arrival. He was also readily available for any questions or concerns we might of had. Thanks Will...You Rock!
8 years ago (29-12-2017)
Clean car. Good overall experience. Very streamlined process (especially if you have an Enterprise account, which I made because I hoped it would speed things up, and it actually did). I would and will rent from them again in the future. Very focused on customer satisfaction.
8 years ago (26-01-2018)
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