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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Middlesboro, KY. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.

Address: 300 N 12th St #1, Middlesboro, KY 40965, USA
Phone: (606) 248-8866
State: Kentucky
City: Middlesboro
Zip Code: 40965


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
They have been really nice to me even when I have had problems this is a really good company to work with I wouldn't rent a car from No one else
7 years ago (15-11-2017)
I have used our local Enterprise for 2 years now with a total of 4 rentals. My first 3 experiences were excellent. No hassle, trouble free. The last time I rented, which was Oct. 2, 2015, was completely different. My partner is a Military contractor and only gets R&R twice per year. He wants to rent a car for me to drive to him stateside and normally uses his credit card to pay. This time, they would not rent the car to me without using my card. While it may not be a big deal to some, we have a system we use for a reason. Now granted I understand they need to protect themselves, I offered to bring them a cc authorization form to protect them (which we use in my Hotel industry - Holiday Inn Express to be exact). He refused. On the day of pick up, the car was an hour late getting there AFTER he told me they weren't going to be able to use my partners credit card and caused more inconvenience for me, when it all could have been avoided by him telling me this to begin with. Customer service is seriously lacking with this particular property. I wasn't offered any compensation, and apology, or anything for either of these situations. Then when bringing the car back on the day it was due,I was billed for a week instead of 4 days, an extra $69 that I didn't know about until the next day. Again, no reimbursement, apology, or anything. TERRIBLE CUSTOMER SERVICE. Chances are I'll be driving an hour and a half next time to use a different rental service, Hertz.
8 years ago (17-11-2016)
Great van with tons of extras. Was pleased that it wasn't just a base model vehicle.
8 years ago (21-06-2017)
Very nice
7 years ago (19-01-2018)
Great, helpful staff
7 years ago (20-11-2017)
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