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Reviews, get directions and contact details for Hertz

Address: 1018 E New Circle Rd, Lexington, KY 40505, USA
Phone: (859) 243-0335
State: Kentucky
Zip Code: 40505


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Had 2 vouchers that were given for some issues on 2 previous separate rentals. At time of presentation, employee assured us that BOTH vouchers could be applied to next rental. Upon presentation of both vouchers (which were due to expire a few days after scheduled rental), were told that only one could be applied. Imagine the complete dismay. Was very upset with the situation. Erica worked it right out. Upon our return of rental we were presented with another voucher of equal value. Erica was fantastic!!! Job well done, customer service at its finest!!!
7 years ago (15-08-2017)
Arranged a car and when I arrived to pick it up, got an additional discount. Staff very helpful and willing to help. Appriciate this place!
7 years ago (29-11-2017)
The ONLY rental car service my dad, and I will EVER use!! They are very reliable and affordable, plus their staff was amazing!! Very friendly and was happy to help us in any way!! Great Job!!!
7 years ago (11-09-2017)
DO NOT rent a vehicle from here, the place is shady and the staff is very rude.
7 years ago (26-12-2017)
Horrible service, their assistant manager Erica Smith has no idea how to work with customers, doesn't attempt to discuss a dispute that a paying customer may have, and will proceed to argue, berate, and even accuse customers of being rude to her. This place is a joke...
7 years ago (26-12-2017)
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