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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1240 E 9th St, Lockport, IL 60441, USA
Phone: (815) 838-8585
State: Illinois
Zip Code: 60441


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Reviews
We rented a car over Labor day weekend and, which was the first time we rented a car for trips. The trip was great, however we did have some issues with the car. after our trip and returning the vehicle, I explained the problems with the manager. I have to say the Customer Service was absolutely amazing and how he took care of us. You don't find that a lot and I have to say I am beyond impressed. Thank you to the Manager and Staff for making everything right, we will for be renting a vehicle from you in the future!
8 years ago (07-09-2017)
Went there for a car and did not give me one said they would hold my reservation but did not
8 years ago (24-10-2017)
Quick and professional. The only problem i came up against is that without a credit card you must bring a bill with you that shows less than $100 past due.
8 years ago (03-08-2017)
Rented a car beginning of May.. they downgraded from my original reserved car but it was too late to return because location was closed. Car I got - needed an alignment really bad. Called customer service. They told me that they would contact that location for a discount rate on my next rental which was this past weekend. Told them about the issue and all they said was there were no known issues and sorry was all I got. Too top it off, the car that I just rented was dirty and no gas.
8 years ago (02-06-2017)
This location is awesome. The Customer Service is beyond a 5 star; If I could give it a ten I would. They are very friendly, professional, and assistive in every move in the process.
8 years ago (12-02-2017)
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