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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 603 W 7th St, Auburn, IN 46706, USA
Phone: (260) 927-3055
State: Indiana
City: Auburn
Zip Code: 46706


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Before I write my review I just wanted to address after working in customer service for over 35 years it's unbelievable how the general public does not understand the difference between a debit card or a credit card let alone how billing cycle works or what truly is the company's fault. For example if you get a car without cruise control this is not the company's fault it's your fault for reserving a car that small. Can't say enough of how they always go out of their way to help me. I have been a businessman for over 35 years. I have traveled numerous of times and Enterprise always comes through no matter what situation arises they always take care of the customer.
7 years ago (18-01-2018)
In response to my husband's post below and the feedback from Enterprise, there was no cruise control on the car either. Needless to say my husband was not very happy. I did call because they also had charged us for their "Damage Waiver" when my husband said we had rental insurance so no, it wasn't required. I was able to get those costs refunded but as far as the charger issue and not having cruise control, we got a "free upgrade" the next time we rent a car. All in the name of customer service. Well, I really don't foresee us needing an upgrade anytime soon so I guess we won't be going back there again.
7 years ago (10-01-2018)
1000 miles one way and the power outlet doesnt work to charge phone and then charge me for 3 days when i had the car 2 i was forced to downsize to a tiny car and reserved an intermediate. Would not recommend at all!!!
7 years ago (08-01-2018)
Love these guys. Very helpful.
7 years ago (12-01-2018)
Did not used to like them very much, dealt with them on numerous occasions and was generally very sub - par customer service and performance. New manager in charge is doing a fantastic job of turning that around and he's out visiting clients and always has a smile on his face. Great managment now and very happy with them
7 years ago (12-08-2017)
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