Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 617 Auburn Ave #402, Swedesboro, NJ 08085, USA

Phone: (856) 467-2040

Website

State: New Jersey

City: Swedesboro

Zip Code: 08085

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews

I needed a car due to an accident (ice fell on the car from the top of the bridge).  Insurance company arranged for a car from Enterprise in Swedesboro, NJ.  I called to make sure the car was available and that someone would pick me up at 4:00 pm on March 8.  Confirmed that they would be there and told them exactly where I would be.  At 4:03 I called to find out if someone was coming.  Informed she was on her way.  The office and my location is a 5-minute drive with traffic.  No show,  Called again at 4:18 and again told she is on her way, she had to make a stop. What???  The only stop should have been to pick me up. No show.  Called again at 4:28 and was told she just pulled up to look for a white pickup truck. Looking, then she calls, I'm here.  Where?  Out front - no I told the office to pick me up on the side.  She comes around to the side and I get into a dirty car which was over 1/2 late.  I had an appoint at 5:15 which I could have made if she arrived on time.  I am furious!  Not only was she late, the car was DIRTY!!  I  told her that if you were going to be late, then someone should have called to let me know she was going to be late.  Her response was oh, something came up.   I could have made other arrangements to have someone from my job take me to the Enterprise in Swedesboro.  We take the 5-minute drive (yes, I timed it) to the office to fill out the paperwork.  By the time I left the office, it was 4:55.  I had to cancel my appointment.  I can tolerate 5-10 minutes of being late, but 35 minutes is over the limit.  As a customer, this is unacceptable. Customer service does not exist at the location  - new staff at this office.  Personel needs training on how to deal with customers.  The lack of respect for my time and the dirty car has caused me to take my business to the competitor.  NEVER AGAIN WILL I DEAL WITH ENTERPRISE!!!   

BTW - I was a loyal customer.

 7 years ago (09-03-2018)

Apparently only 1 employee was working when I went here today, and he was not in the office. He was out picking someone up. He left the office open and unlocked. I could have gone in and stolen all the cars because there was literally not a soul inside. After 15 minutes he finally showed up and acted like there was nothing wrong, all the while my two children were in the car crying and screaming because it was supposed to be a quick stop and instead was a nightmare. There should never be a time when only one employee is working, let alone that one employee leaving the office unattended like that. Terrible customer service and just a severe lack employee responsibility.

 7 years ago (29-01-2018)

The car was very dirty when I picked it up.  The interior had to be cleaned, and the exterior had be cleaned as well.  The car drove well with good gas mileage and it was comfortable.  If I wasn't pressed for time I would have shopped around more.

 7 years ago (26-01-2018)

Hannah was very nice and helped a lot. When you reserve online, it tells you your complete total and basically says that is total you will owe when you pick up...then they throw all these other charges at you when you go in. Not the offices fault at all, that is solely corporate and poor business planning. The actual office is great and the employees are always nice and go out of their way for you.

 8 years ago (27-07-2017)

The staff at Enterprise is so nice and accommodating.  I rented a great car and there was ease in picking it up and dropping it off.

 7 years ago (15-11-2017)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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