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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1010 S Loop 256, Palestine, TX 75801, USA
Phone: (903) 723-7671
State: Texas
City: Palestine
Zip Code: 75801


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I have rented from Enterprise in the past, and again just recently. Dustin has been there several years that I know of and does a great job providing customer service. One time I took the car to Colorado not realizing the fine print said some states you would not be eligible for the unlimited mileage and when I returned it he was listing the extra fees and I flipped out on him like the hot headed woman I am, and he immediately made some adjustments to bring the balance back down to something reasonable (even tho it was still more than I expected). I rented again recently when I was between vehicles and needed to go out of town, and I see he is still working there... he and another staff member brought my rental to me early morning which was a huge help and the process was paperless which really impressed me. This time I was using a debit card, which I was afraid was going to be me jumping through hoops to secure the rental, but it was surprisingly the same as when I used a credit card in the past. I came with copies of 2 utility bills and that was it, no issues whatsoever. When I returned my recent rental, there was a young lady working who was a manager in training, she was very polite and professional - looked over the vehicle and issued my refund on the deposit. If I ever had to get a rental again (which I have done about 4 times so far) I will definitely return to Enterprise in Palestine. I compared prices at surrounding Enterprise locations before renting and this location had the lowest prices. Tip: If you have any memberships or loyalty programs, like Hilton HHonors or Costco, etc they can sometimes apply a pretty decent discount to their going rates as well. They DO NOT run your credit like some other rental agencies do when using your debit card instead of credit card.
8 years ago (30-09-2017)
They were great really nice and very friendly. Fast and easy.
7 years ago (15-02-2018)
EXCELLENT customer service. Car salesman offered me a BJ in exchange for helping him meet his monthly quota.
8 years ago (16-11-2017)
Enterprise, they'll pick you up... Unless you live more than 12 miles from the business location, are attempting to rent with a debit card, have an out of state license or if it's nearing closing time. For what reason would my credit need to be verified when I am paying the balance due at the time of the rental? Why make policies so strict that someone in need is unable to rent? Why turn away a nearly desperate customer who just tracked down someone with a credit card who is available and willing to go out of their way to assist? Anybody? No? OK, then. I will be taking my business elsewhere.
8 years ago (29-04-2017)
The go to place when I travel. I don't worry about anything, and I get to try out new cars, so when I get ready to buy a newer car, I will have an idea what kind of car suits me.
8 years ago (02-09-2017)
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