Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1524 11th St e, Huntsville, TX 77340, USA

Phone: (936) 291-6000

Website

State: Texas

City: Huntsville

Zip Code: 77340

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

Will do my best to never be in the position of having to do business with this office again.
Had no choice, was in town for a funeral and they charged over $400.00 for a small car for one week local use. Why ? Because they could ...

 7 years ago (12-03-2018)

Crappy management team. On March 3, 2018, Rob the manager assured me a renewed rental rate of $31 a day for the car I was renting.  The renewed rate was supposed to start on Saturday March 10th for the same vehicle.  Between March 3rd and 10th, Rob erroneously ran my credit card for an amount my bank had not authorized.   When I went in to correct this problem on March 10th I was rudely and unprofessionally dealt with by the little assistant manager Taylor.  I arrived close to closing time and Taylor made me the last customer of the day so no one could see his lack of decency and professionalism.  Rob was in the background and lied and completely denied he told me I would be renewing the rental of the same car for the same rate.  Then Taylor tried to bogusly take $500 to $1000 extra, for a miniature spot on the windshield.  When I asked for a receipt Taylor refused to give me one, ordered me out of the office, and locked the doors.  Of course they waited until no other customers were there so no one else would see this rude, offensive,  unprofessional, disrespectful behavior.   Rob had slithered out the back of the office like a snake while this was occurring with Taylor.  I have filed an official complaint with Enterprise's corporate office and am awaiting a return contact from an area manager.  If that conference does not take place to resolve this, I will file a public complaint with the Better Business Bureau and other reputable business agencies.  I will also be letting every person I know how sorry Enterprise Car Rental is, at least this particular location.

 7 years ago (10-03-2018)

Staff is very helpful. Not afraid to go the extra mile...

 7 years ago (15-03-2018)

Great service, some of the young men who helped me explained everything very thoroughly and were beyond professional.

 7 years ago (13-03-2018)

Rob, Kyle and everyone at this location is awesome. They go out of their way to make things happen. Always a good experience!!

 7 years ago (07-02-2018)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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