Erik's - Bike Board Ski - Ozaukee County

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ERIK'S is the midwest leading bike, ski and snowboard retailer with shops throughout Minnesota, Wisconsin and Kansas. Learn more at shopERIKS.com.

Address: 1275 Washington St, Grafton, WI 53024, USA

Phone: (262) 474-2453

Website

State: Wisconsin

Zip Code: 53024

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

We had an amazing bike buying experience at Eriks. Called ahead of time and told them which bike we were looking for, and we put a deposit down over the phone. They got the bike ready for us while we drove there. Everything was perfect and every question was answered. They did an awesome job of getting it set up. We could tell that the staff loved what they were doing and passed that joy and excitement onto us. We will definitely be going back often.

 7 years ago (29-11-2017)

Wouldn't ask for a better LBS (Local Bike Shop)! Love the sales staff, very friendly and knowledgeable. Purchased a bike and skis which I am very good at destroying. But thanks to the wonderful service department they get me going quickly! Definitely recommend this Erik's to anyone looking to get outdoors!

 7 years ago (29-11-2017)

Very nice and friendly staff in sales and in service. Went in to get my board ready for the season and they did a amazing job. Called me when it was done and I picked it the next day no problems.

 7 years ago (29-11-2017)

Nic was very knowlegeable on downhill skis. His help was appreciated.

 7 years ago (23-01-2018)

Took my wife's E Bike in for a flat tire repair. Picked it up the next day, paid our $39.00.
Walking the bike to the parking lot, I noticed the tire was rubbing against a cable and the fender to the point where it would not spin freely.
Walked it back in and was told the tire was so out of shape they could not true it, and to get a new wheel where I bought it from.

When finding out we bought the bike at American in Madison [200 E bikes on the floor, much more variety, much better prices] the repair dudes had a very good and loud laugh and told us they could do nothing and to take it back. 

I understand the hesitancy to work on a bike the staff was un-familiar with, especially something as technical as a flat tire.

That said, the bike was fine before it came in. The flat did not occur on a ride, but in the garage.

They obviously knew the bike was not fixed, or failed to spin the tire after fixing the flat.

And, they took our $39.00.

What was accomplished?
They lost a customer for life, and any potential recommendation we might make in the future. 

Funny thing was, I was showing my wife the Specialized fat tire bike I was interested in while waiting.

Unbelievable. Don't these guys know about the intraweb thing?

 7 years ago (12-09-2017)

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Erik's - Bike Board Ski

Reviews, get directions and contact details for Erik's - Bike Board Ski

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