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Reviews, get directions and contact details for European Specialty Automotive

About

Specialized Automotive care for your Mercedes-Benz, BMW, Mini, Porsche, Land Rover, Jaguar, Audi and Rolls Royce cars.

Story

European Specialty Car Services is operated by Caleb Hartman with the expert assistance of George Hillier (a journeyman automotive technician of 30 years experience) and Phil Jackson (a journeyman automotive technician of more than 20 years experience with European cars).

Our knowledge extends to all aspects of maintaining Mercedes-Benz, BMW, Mini, Porsche, Land Rover, Jaguar, Audi and Rolls Royce cars. We have been servicing local clients for two decades now and are currently the largest independent automotive service and repair business on Vancouver Island devoted to specialty European cars.

You can find us at 1702 Northfield Road on a half-acre corner property with lots of parking and 5,000 sq.ft. of shop space. We have ten service bays and the capability to offer you every aspect of maintenance for your automobile including the latest computer diagnostic technology and information for newer models.

Although we focus on servicing specialty European cars, from time to time we have quality pre-owned vehicles for sale. Should you see a vehicle of interest or have a desire for a quality European vehicle currently not in stock, contact us via this website or stop by 1702 Northfield Road.

Caleb and George are always happy to help you with any concerns you may have with your vehicle's maintenance and take pleasure in clarifying any confusing details. Feel free to call with your questions. We are here to help, as service is our business.

Address: 1702 Northfield Rd, Nanaimo, BC V9S 3B2, Canada
Phone: (250) 758-3288
moc.ytlaicepsnaeporue@ofni
State: British Columbia
Zip Code: V9S 3B2


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Reviews
Wow. They had my car for over two weeks to fix my BMW convertible top. I was amazed that they ran NO DIAGNOSTUCS BEFORE STARTING THE WORK. They never called to give progress status so I called them. They said it's working perfect!. I drive there and paid them over $700 get my keys and test the top. Red lights start flashing, the tops motors churning away and it doesn't stop running.! 12 times they saw this issue and didn't even note it ? I said it's the same issue I brought it in for and the response was OH. WE DIDN'T KNOW? A good shop would have a diagnostics tool -NO? In the end I had to take it to the dealer because these people are NOT BMW Specialists and need to invest in proper diagnostics tools and hire proper BMW MECHANICS. Very unprofessional and immature business. BUYER BEWARE!
8 years ago (10-11-2017)
Caleb runs a solid business here at European Specialty, needed my oil changed in a hurry and they had no problem fitting me in. Also had my water pump go in my E90 and they had it fixed and I was on my way in no time! If you care about your car and you want to have the reassurance that trained and knowledgeable people are working on it I highly suggest bringing it here! 5 stars all day long.
8 years ago (25-10-2017)
Great people and great cars. They simply don't sell junk; few cars have over 100k on them. Caleb is a great salesperson and was never pushy with us, and our visits to their shop so far have been positive as well. Would recommend them to anyone looking for a nice car at a good price, with customer service that goes above and beyond.
8 years ago (05-08-2017)
Fantastic Service when my Land Rover had some wheel issues on a camping trip! I live out of town and they had it fixed fast and were very transparent about what was needed. Chris was fantastic to deal with and I wouldn't hesitate to bring my vehicle to them again! Thank you again for a great service experience!
8 years ago (31-07-2017)
My 2004 BMW 530i was suffering from a persistent engine misfire and intermittent electrical faults of the trunk open warning light coming on whenever it wanted and the alarm going off randomly when set. It wasn't nice to drive the car nor could I park it securely overnight or downtown with the alarm unset. They traced the misfire to a faulty MAF sensor, recently changed by another garage, and the electrical problems were cured when they discovered the electrical harness in the trunk had its insulation worn through due to the opening and closing of the trunk. The previous shop had changed the trunk sensor which didn't fix the issue. They also cured a mysterious "clunking" sound from my steering column which turned out to be a misaligned bushing. Overall they did a great job and I would be happy to take my car back to them in the future.
8 years ago (10-10-2017)
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