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Exhale New York - Central Park South

  1. New York
  2. New York Spa

Reviews, get directions and contact details for Exhale New York - Central Park South

Exhale New York - Central Park South
Address: 150 Central Park S, New York, NY 10019, USA
Phone: (212) 561-7400
State: New York
City: New York
Zip Code: 10019


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

Update Info
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Reviews
My favorite spa! It's so nice and always a great and luxuriating experience. Try the Barre classes with Nicole. She is one of the best instructors and always makes you feel good. Alexander is also great- he's tough but will push you to do your best! Highly recommend the massages here.
7 years ago (25-01-2018)
I’m going to start off by saying my daughters and I enjoyed the spa treatments we received. The staff was great, very professional and attentive to our needs. The one star rating was about two things. First, the relaxation room is located close to where the workout classes are so it ended up being very noisy. Second, our spa treatments were purchased through Gilt. One of my daughters got one treatment and checked out earlier then my other daughter and I. Paid for the gratuitity for her service and left. When we checked out later, the staff member at the desk had no clue how to handle the Gilt certificate and it took over twenty minutes to check out because he was so confused we purchased through Gilt and at first tried to charge us again for the services. Finally got that straightened out. Then he told us we owed the gratuities on all 5 services including my daughter’s that had already left. I questioned this several times but he insisted we owed tips on all services so I paid. Also, after our facials, a few products were recommended to us that we wanted to buy. We were told at the end of our facials, all products were 30% off. When he rang them up he only gave us 10% off. When we questioned this he was insistent it was only 10% off. There were several other staff members behind the desk also and no one corrected him. When my daughter said we were just told all products were 30% off finally the girl next to him who was listening to the whole conversation finally said everything was 30 off. We paid and left. As soon as we got home I asked my other daughter if she had paid the gratuity on her service and of course she had. We immediately called and spent another 25 minutes on the phone trying to get the charge reversed. The guy on the phone tried to tell us her tip was more than ours and that’s why we had to pay more when we checked out. We all got the same facial. Finally he said he couldn’t issue the credit that only the manager could do that who wasn’t there. He said she would call us the next day and issue the credit. Of course that never happened and we had to call again, go through the whole thing again before they finally issued the credit. There are many other spas in NYC that offer great services in a relaxing atmosphere where the staff know how to use Gilt certificates, understands sales knows what quality service is. Exhale is not one of those spas. Big thumbs down for me.
7 years ago (16-01-2018)
If I can give less stars I would. My husband booked a massage for himself and for me a prenatal massage. We were booked for 530 and showed up at 530 on the dot due to traffic. The massage therapist made a comment on the way in about being tight on time and having another client right after me. I didn't think much of it and went to change VERY QUICKLY feeling like I was going to get into trouble for taking too long! I used the restroom and the massage therapist took me to the room. After explaining some things and signing a consent I told her I have to use the bathroom again. Mind you I am 8 months pregnant. My bladder is not under my own control at this point. This is where I went wrong. The look on her face said it all. How dare I have to use the restroom. She walked me back to the bathroom which was on the other side of the facility. Did they really think it was a good idea to put a pregnant lady so far from the bathroom for an hour massage????? When I came back she told me I would not be getting my full 60 minutes but I would be charged for it anyway. I said that was completely unacceptable and rude. I went to the manager in horror that she was acting this way and he confirmed that I would not be getting the full 60 minutes due to their busy schedule. I responded by telling them it was their fault for not accommodating for a pregnant woman considering I was already paying more for a prenatal massage. They said my time slot was 530-630 and i told them no I am paying for a 60 minute massage not a time slot. I asked for a refund and they refused. Then they told me they would give me my 60 minutes after i started a fuss. As if I wanted that woman to touch me at this point. I was enraged. Heart pounding, crying, lightheaded, and could barely catch my breath from being treated this way. Eventually after numerous exchange of words they refunded me. I asked them to tell my husband I wasn't getting a massage. Which they didn't. So after all this I had to sit for an hour and wait for him. I have gotten prenatal massages before and never been treated this way. I hope they will never ever treat another woman so disrespectfully when they are coming to relax and unwind. If you are paying for 60 minutes you should get your 60 minutes. I understand its a business to them but it is meant to be relaxation for us. I shouldn't have to worry about holding in my pee to get a massage. They should get all their licenses taken away and shut down for treating an 8 month pregnant woman this way. And on top of it didn't even call my husband when I asked them to. BEWARE OF THIS PLACE!!
7 years ago (24-02-2018)
Excellent instructors, very nice facilities and amenities. Some what expensive but that's par for the course with barre classes, and they do offer specials from time to time.
8 years ago (08-11-2017)
Happy I took the yoga class in this somewhat ritzy area but I have had better and worse experiences. The instructor was just OK. The yoga studio was nice and clean but the people seemed to be regulars and I felt a little uncomfortable but still got a good workout.
8 years ago (12-10-2017)
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