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Reviews, get directions and contact details for Extended Stay America - Chicago - Naperville - West

Address: 1575 Bond St, Naperville, IL 60563, USA
Phone: (630) 983-0000
State: Illinois
Zip Code: 60563


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
This place is a dump & needs major updates. You'll see water marks & leaks all through the hallway on the ceiling & walls as well. The staff is not friendly at all. They're hired to provide a service, yet it seems like we're inconveniencing them by staying at the facility. How are you going to get paid, if there aren't any visitors!! The walls are extremely thin & you can hear the person breathing in the next room!! We only stayed 30 mins into our planned evening festivities after we could hear other's TVs, conversations etc in our room. we were planning to have our own sex party & didn't want to cause any issues. Will not be returning anytime soon.
7 years ago (30-01-2018)
I stay here before and it was not good but i thought i give it another try. The manager was so nice i was shock. She smiled and was not commercial. She really cared. My room was clean and i even had a personal note saying thank u with some water. I'll be back i think her name was kaylah.
7 years ago (03-02-2018)
Worst hotel. Poor customer service, dirty elevator, bad smelling rooms. They charged me extra for a room change without telling me! Keep your money and go to red roof in next door they’re better.
7 years ago (13-01-2018)
The location of the hotel was fairly good, it was fairly close to my destination and didn't have much traffic around it. The staff are fairly friendly and accommodating and were able to answer my questions quickly and easily. The room was nice and large and had full amenities.
8 years ago (07-09-2017)
Recharged me, they need new computers or something but, overall stay was really nice. Great prices/service!
8 years ago (20-11-2017)
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