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Extended Stay America - Rochester - Henrietta

  1. New York
  2. Pittsford Lodging

Reviews, get directions and contact details for Extended Stay America - Rochester - Henrietta

Address: 700 Commons Way, Rochester, NY 14623, USA
Phone: (585) 427-7580
State: New York
Zip Code: 14623


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Reviews
Very friendly at the time of checking in, close to supermarkets and the city, they put me on a room downstairs next to the checking desk, it was loud, I could heard every body going in and out of that building. Ok experience, room was clean. Would recommend this hotel for value seekers.
8 years ago (07-01-2018)
This place's beds were super comfy. Water pressure and temperature in the shower was awesome. Hospitality was awesome! We checked in super late (3am) and they let us stay an extra night when we tried to book another. On a more critical note, toiletries could have been of better quality and I kinda wish they had a pool or a fitness center.
8 years ago (11-08-2017)
I was only delivering to a guest staying there but overall the service was very helpful and accommodating. The front desk pointed me in the right direction and really helped to create a welcoming environment. This really impacted my desire to book a stay.
8 years ago (13-10-2017)
The front desk staff was very nice. Some guests forget that if you need kitchen items, you need to ask the front desk for them. The room was very clean. I had no problem with hearing other guests. It was a convenient location. Their breakfast is just muffins, which they didn't have everyday and granola bar type snack along with coffees. But I could care less as one of the main reasons I booked here was because of the kitchenette. I would book here next time I come back here.
8 years ago (23-07-2017)
The price was right. There were some negatives that I'll point out, but in the end we got our room on a budget and the stay met our expectation. Here's what stood out. The bed was made, but the sheets were clearly used. There was hair and crumbs throughout. The bathroom was small, which is fine, but there was no exhaust fan making for a very humid shower. TV channels were not in HD. Room had a weird, musty smell, but it wasn't as noticeable with the A/C running. Breakfast was packaged muffins, granola bars, and oatmeal. The coffee was okay, but half and half or milk would be a nice touch. Finally, the pillows were incredibly uncomfortable. I had no idea a pillow could be uncomfortable. Still gets 4 stars, as I would stay again for the price.
8 years ago (07-08-2017)
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