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Reviews, get directions and contact details for Falcon Landing Dental Group and Orthodontics

Story

As a dentist in Colorado Springs, we offer modern dentistry at an affordable price. We are proud to be your complete Colorado Springs dental provider by offering you great specialty services and state-of-the-art equipment, including Orthodontics, same day dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.

General Dentistry and Specialty Practice. Specialists listed on this page are defined by the ADA.

Address: 7395 Academy Blvd N, Colorado Springs, CO 80920, USA
Phone: (719) 268-9500
moc.puorglatnedgnidnalnoclaf@elims
State: Colorado
City: Colorado Springs
Zip Code: 80920


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: 7:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Extremely disappointed in the service provided by this office. The dental assistant was extremely inexperienced. She consistently hit my bottom teeth with instruments as she entered and departed my mouth. I had to listen to the Dr. correct her when she used irrigation when it wasn't necessary, suction wasn't provided when needed.....causing the process to take much longer than normal. This same assistant seated my temporary tooth and did a horrible job. I have had enough dental work to know that the area needs to be extremely dry prior to seating a temporary and IT WASN'T. Here we are two weeks later, and my temp has fallen out of my mouth in the middle of a meeting. When contacting the office, I was informed that the dentist was too busy to fix it himself because he had several new patients on the books for the day, so I'd have an assistant replace it. They billed my insurance for work that was not done, when I inquired I was told this a normal process however; when Aetna called they labeled it a "mistake." The staff was very crass about the process but has agreed to submit a revision. I thought that because I came from an outstanding dentist within this group that I could expect the same level of care from this provider and I was sorely mistaken. They were extremely nice, friendly and professional until a problem surfaced. I switched providers because I had an emergency and I wanted a dentist a bit closer to home, but I see that I certainly need to drive for quality. Back to Cheyenne Mountain Modern Dentistry I shall go where the staff is experienced, professional, and their billing coordinators have integrity.
7 years ago (01-03-2018)
Best place in town! Doctor Hagen was just great. professional, friendly and upbeat. Same with all the staff. He was very concerned about my pain. Their was none. He even stitched me up and I feel no pain the next day. I'm pretty sure all the negative reviews are from the last owner's. It was a great experience.
7 years ago (08-02-2018)
Dr. Hagen and his team are awesome! They were able to see me quickly and take care of my problem the same day. Thanks doc for my filling! Still feeling good!
7 years ago (05-03-2018)
Nice clean office, nice staff. Dr. Robert W. was very thorough, informative, attentive and careful. The dental assistant and X-ray tech Barbara was very nice and gentle. They were quick and easy to get in and out without sacrificing quality of service. I'd say overall definitely a 5-star experience. I don't have a single complaint!
7 years ago (10-08-2017)
Pain, Pain, Pain.😱😱😱 STAY AWAY I’m a 38 male and went in to clean an infected bone graft. The doctor never offered me any kind of anesthetic, even when he saw me shaking on the chair. I left the clinic and cried in my car. I was in shock. If you like pain, this is the perfect place for you. If you don’t, find another doctor. After this procedure was done, I asked for a refund so I could do the bone graft again at another clinic and after trying for months I got my refund denied. I assure you there are better clinics in Colorado Springs. I’m a real person and this is a real review. I’ll stand by my word. If you need more information, just call me at 4333462. Thanks for taking the time to read this and if it was helpful to you please give a like to this post so more people can see it and not SUFFER like I did. Thanks again.
7 years ago (29-09-2017)
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