Fifth Third Bank & ATM

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Address: 110 Pavilion Pkwy, Newport, KY 41071, USA

Phone: (859) 431-6050

Website

State: Kentucky

Zip Code: 41071

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Reviews

This is my neighborhood bank and I've read a lot of negative reviews below. I've rarely ever waited here longer than expected on a rush hour. The tellers are helpful, friendly and efficient. The manager Collin is super active with making sure everything moves smoothly. 

 8 years ago (22-05-2017)

Everybody that works at this branch are very nice and friendly. I've never had any problems with their customer service & I will always come back.

 8 years ago (02-02-2017)

Worst location ever . the indian woman that works there is very rude and she purposely screwed up my accounts for 3 days. Hope she catchs a bad disease and dies a long miserable slow death!!!!!

 8 years ago (20-09-2016)

I have been waiting for 30 minutes for an error I didn't make. Trying to convince me the incorrect routing number is in fact correct, is not a good way to start. Then once you figure it is incorrect you simply write it in on the authorization form. Tacky to say the least. When you are wrong just admit it and move on. I don't believe it entirely 5th third bank but there is a desperate need for additional training at this location. I am still not don't with something that should have been rectified in 5 minutes. 

 9 years ago (06-11-2015)

Customer service at this location is TERRIBLE.  Lines are always long and nobody seems to care.  Cut the chit chat when u have 1 teller and 8 ppl in line.   Changing banks asap

 10 years ago (15-08-2015)

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