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Reviews, get directions and contact details for Firestone Complete Auto Care

Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 489 S Rand Rd, Lake Zurich, IL 60047, USA
Phone: (847) 550-3533
State: Illinois
Zip Code: 60047


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

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Reviews
The services was nice. Very friendly and personable staff. The price was very fair for oil changing.
8 years ago (11-01-2018)
On 10-1-17 on a Sunday morning when I brought my car into this location, I was amazed by the professionalism and courtesy extended to me. Robert was a Stellar Experienced Service Representative who really cared about my problem and was detailed, experienced, knowledgeable and concerned about my problem. He was my "go to" person who did it all so that when I left I was thoroughly surprised by the quality of service I received at this location. Although I did not meet the actual technician who worked on my car, I know that it was handled effectively and efficiently and my time at this location exceeded my expectations.
8 years ago (02-10-2017)
They aways have been honest with any repairs I needed. Also they fix it right the first time. I never needed to go back after a repair.
8 years ago (09-12-2017)
Firestone in Lake Zurich use to change the oil and filter when you bring your own, I always put full synthetic oil in my car, one day I asked them to change the oil filter and they stole my oil, I called police and make report. They offered me new synthetic oil change next day, I accepted.
8 years ago (06-01-2018)
I had an appointment at 3 and they didn't even start working on my car until 4:15 so not really sure why they recommended an appointment to me on the phone earlier in the day. Then they told me they could only fix my tire if I bought a brand new one even though my tire was already pretty new. I didn't really have a choice because I could barely drive it there so I had to buy it. 100% they were taking advantage of the fact that I'm young because they only started working on my car after I stood up for myself and said something. Would highly recommend going anywhere else. If I could give negative stars I would but I'm forced to put 1.
8 years ago (14-08-2017)
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