AT&T

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Address: 430 S Rand Rd Suite 140, Lake Zurich, IL 60047, USA

Phone: (224) 231-0116

Website

State: Illinois

Zip Code: 60047

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I had an absolutely great customer service experience here!  Leron worked tirelessly to help me replace my phone when there was a glitch in the system.  He even stayed after his shift to ensure that I had a working phone before I left.  A great job by him and his team!

 9 years ago (07-12-2017)

Dealt with Rom the manager.. great customer service.. took care of my problem quickly !!! I recommend this place!!

 9 years ago (16-01-2018)

I worked twice directly with the manager, Ronald (Ron) M., at the Lake Zurich location. Ron was informative, helpful, kind, and really made me feel comfortable (NOT RUSHED) in the store when I was asking questions. All the while he was able to assist other customers to ensure no one was being ignored. I left the store feeling confident in my purchase and I would absolutely say that I would happily work with him again in the future. Best experience I have ever had with AT&T.

 9 years ago (11-04-2017)

(Posting from my bf's account fyi. Lol) I went to this store to get my new iPhone I purchased from Amazon. Octavio helped me get the new SIM card in and i had a phone! I had to go back later because the phone would not stay connected to service. He got a new SIM card for me, which seemed to help...until I left the store. No fault of AT&T for the phone being so extremely messed up, Octavio was so nice and helpful both times I was in there! Hopefully he will be just as excited to see me when I go back in today to hopefully set this stupid phone of mine straight!

 10 years ago (02-02-2017)

I went this store for the first time.  The manager was working there alone (his employee had called in sick) and there were a few people in the store for various reasons.  He did his best to multi-task and help everyone.  While one phone was transferring data, he would ring up another, and then check in to answer questions for another.  He was cool, calm and worked as diligently and efficiently as he could but would still pause to answer questions, explain a plan or recommend a product and also be personable and joke with the customers.  The stress and pressure that I'm sure he felt never showed.  He even allowed me to use the store wi-fi to download an app that would make transferring data from my old phone to my new phone faster. Thank you!

 10 years ago (21-08-2016)

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Reviews, get directions and contact details for AT&T

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