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Reviews, get directions and contact details for Firestone Complete Auto Care

Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 120 US-44, Raynham, MA 02767, USA
Phone: (508) 692-9043
State: Massachusetts
City: Raynham
Zip Code: 02767


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
This place used to be great. I used to trust the advice I'd receive. Now I only go there for the free tire rotations since I bought my tires there. While there for the last one, they recommended resetting my tire pressure monitor (TPMS) for $20. It did not need to be done. Recommended an air filter change for $40 -- for what? A $10 filter and the five minutes it takes to put it in? They used to care about me as a customer, now they only care about profit.
7 years ago (06-02-2018)
This location has lacked in service in the last year. They have gone through multiple store managers recently. We were frequent customers and now will only come here unless we really need to. We had brake issues and had to return multiple times to have them fix work that was performed incorrectly. They once forgot to complete an oil change we requested while having other work done. We had also bought a replacement rim and requested it installed with some other work being done and again they completely forgot. We also had an oil change done on a Lexus SUV and I was told they would be done in time for me to pick up my daughter. I had to scramble last minute to get her a ride because they punctured the windshield wiper fluid tank. I just left there while waiting in the reception area for 5 minutes with no one asking if I needed help while people smoked outside. It's really gone downhill in the service department.
8 years ago (19-11-2017)
Gouged my wheels twice. Did not fix. Can't recommend you enough to go elsewhere.
7 years ago (10-03-2018)
Quick easy efficient. Friendly service.
7 years ago (10-03-2018)
I called late on an Sunday afternoon and this shop was able to see me the next morning. They replaced my front tire under warranty with no problems and even re-checked the balance on my other front tire. Rob and Carlton were both working the front desks and were polite, professional, and expedient. I drove past two other Firestone shops to get to this one and I'll do it again if I ever need their help in the future.
8 years ago (31-07-2017)
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