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Firestone Complete Auto Care

  1. Wisconsin
  2. Madison Car Repair

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 4601 E Towne Blvd, Madison, WI 53704, USA
Phone: (608) 729-3932
State: Wisconsin
Zip Code: 53704


Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
I received personable, professional service with everyone I came in contact with. The price for services & product was a fair price, better than what I have experienced at other auto shops. I also appreciated not being up-sold on my clunker of a car. They respected that I just wanted the bare minimum, to keep it on the road until I get another vehicle. I would visit again for my future car needs as well as recommend to anyone! The only reason they did not get 5 stars is, per the survey I took online after my visit, I guess they do offer a few complimentary car/battery checks/assessments. I do not believe I was offered any of them when bringing my car in. I am assuming, because I made it clear I just wanted the bare minimum to keep my car on the road as it is a clunker, they didn't offer it. Honestly I most likely would have told them not to waste their time, as I am trying to replace my car. Not the end of my world and I still would go back and recommend them, based on service & price. Good to know for future visits though, especially with any new/newer cars being kept in good condition.
7 years ago (03-11-2017)
Got there to find out my appt done online,was not on the schedule. Tried to say I had cancelled. In fact I called in to say I might be a few min. late possibly. In fact I was 10 min. early. Owner was to call me when she got in. So far, no call...1:15 min. later.
7 years ago (02-01-2018)
I had replaced the front calipers, rotors and pads myself. I was having trouble getting the air out of the line. I went in asking for them to bleed the brakes. They told me that they needed to do a full inspection because they might blow a brake line. YOU CANNOT BLOW A BRAKE LINE FROM SIMPLY BLEEDING THE BRAKES.
8 years ago (20-07-2017)
Hours later after my oil being changed, my tire was shut by a tempered slash. The Firestone tempered with my right rear tire they damaged my tire and try to insist to fix my tire not telling me the damage they done and telling my a quote that it will cost me $112. Of course i refused the service my tire was fine till i got there i went there for oil change not changing my tires. Ive learned the hard way on my account with their lies and horrible service. It took them over an hour to change a simple oil. Because of my past experience with firestone I refused the service on my tires since they didnt performed service successfully prior time on my tires yet i was charged for service they did not complete. Im dissatisfied customer. Wont go there again, so they can have another tire slashed. This is bs.
8 years ago (30-06-2017)
Actual service is decent but every time I call I get put on hold for 10+ min. I usually end up just hanging up. Once I decided to wait on hold and just see how long it would be, after 30 min, my phone started to die
8 years ago (21-06-2017)
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