Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 555 John F Kennedy Rd, Dubuque, IA 52002, USA

Phone: (563) 213-5141

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State: Iowa

Zip Code: 52002

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Reviews

Wont mount tires that have already been mounted (80 percent tread) what a joke. A ruse to make tou buy new tires. Go to tandem....

 8 years ago (08-04-2017)

Efficient.  Will discuss any pricing changes before doing work

 8 years ago (04-06-2017)

Would not recommend this place or this company. We bought two sets of tires here, one set all season and one set winter. We were told that we would have FREE mounting and balancing every time we changed seasons for life. For the first three years that was exactly the case and we have never paid anything. Called today to set up our appointment to change out our seasonal tires and were informed that they will now be charging us per corporate policy. They said that whoever was selling during the time we bought our tires was lying to customers about the free lifetime changes and would no longer honor the exact reason we bought the tires. While we do understand that they may have made a mistake years ago, we also believe that a company like this should stand behind what was sold in the past or at least send out a notice and come up with some sort of compromise. Not wait until you set up your appointment to inform you. Also forgot to mention that in the past they have also taken our chrome caps. A minor thing but it does show the integrity of some of their workers as we see some others have had things come up missing.

 9 years ago (02-11-2016)

Work seems to be ok.  With an appointment I waited 2 hrs.  1 hr. 5 min.  Before they pulled it in.  They seem to be nice, but plan on several hours when you take a car there.

 9 years ago (13-12-2016)

I am visiting from Ohio and driving up here I noticed that the tires had a shimmy. I called and talked to Joe, explained the problem and he told me if I could get there before 330 PM,, he would fit me in. Well Scott took care of me and fixed the problem and I was out of there in an hour.  I have been a Firestone customer for many years and this was the type of service that I have come to know and expect.  /they did not dissapoint.  Great job guys and thanks for taking care of me.  

 10 years ago (22-12-2015)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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