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Reviews, get directions and contact details for Franklin Sussex Auto Mall

Franklin Sussex Auto Mall

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Story

Visit Franklin Sussex Auto Mall the premier tri-state dealer for new and used Chrysler, Dodge, Jeep and Ram vehicles. We have been a Chrysler Five Star dealer for over 10-years because of our sales and customer service standards. As one of the top three Chrysler dealers in the entire Northeast you will find quality, selection and value at the Franklin Sussex Auto Mall. Come and visit our Sussex, NJ dealership for high trade-in prices, excellent finance & lease specials and low prices!!

Address: 315 NJ-23, Sussex, NJ 07461, USA
Phone: (973) 875-3188
moc.llamotuasf@tuisapr
State: New Jersey
Zip Code: 07461


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Reviews
Lisa Drake is by far one of the most professional and personable sales woman I have ever dealt with. Over the last few years I have purchased several vehicles and have always gone to her direct. I will not go to any other dealership as long as Lisa is there to help me. Wonderful experience and great place. I often stop in just to say hi to Lisa and the team at Franklin Sussex Auto Mall. They always remember me and ask about my children and my wife. I know it is good business to do these things but I honestly believe they really are interested and enjoy the interaction. This particular purchase was as direct as possible, On Saturday Morning I called Lisa Drake on my way to their service department for an oil change. I spoke with Lisa and explained what I wanted, how much I could spend for a finance, how much I could put down & to call me back if she could work out a deal. Trust me these were not easy terms. Within 30 minutes I received a call with several options. We worked out a few details regarding my wants and needs. A couple hours later I was surprising my wife with my new Dodge Ram 1500 Crew cab. My wife expected me to come home with my old car and new oil, instead I came home with new oil in a new truck. I really did not think Lisa could pull this off, who knew I would be coming home in a new truck. Its Monday now and my wife is speaking to me again, we both love the truck. The Parts and service team has been very helpful with my past vehicles and I expect the same service in the future. I do not typically deal with dealership service but this place has earned my business and my trust. In addition the dealership always has events that they offer food and beverage, I have not only heard but have witnessed them providing food to customers and anybody that stops in, regardless if they are purchasing a vehicle or just stopping in to feed their bellies. I think it is amazing that in a money driven business like selling cars they provide food for people who are going through tough times. Thanks again Lisa and Franklin Sussex Auto Mall!! It's nice to be part of the Franklin Sussex Auto mall family.
9 years ago (12-01-2017)
Nina is the best sales person I have ever met. I've purchased many cars from various dealerships over the years and never before have I felt so comfortable, appreciated, and confident in the purchase process and the sales person to make the best fit for me. Thanks Nina!!
8 years ago (20-02-2017)
I am always happy when purchasing a jeep or truck from Sussex County Auto Mall. Never any pressure and they go above and beyond for what my needs are. I'll never shop anywhere else for a vehicle. And by the way, did I tell you I absolutely LOVE my Hyper green jeep!! Most amazingly friendly people! Thank you!
9 years ago (08-12-2016)
Brought my 2016 Compass in for 10,000 mile check. In and out in less than 90 minutes. Top notch crew there, from check-in to completion.
8 years ago (04-03-2017)
Love my new Jeep! I opted to lease so that I could get more vehicle for a reasonable monthly payment. My salesman Derek was great!
9 years ago (11-01-2017)
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