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Furniture For Less

  1. Castleton
  2. Indiana Furniture Store

Reviews, get directions and contact details for Furniture For Less

Furniture For Less

About

Furniture For Less is one of the premiere furniture stores in Indianapolis. The prices can’t be beat!

Story

Furniture For Less is one of the premiere furniture stores in Indianapolis. The prices can’t be beat!

Address: 5729 E 86th St, Indianapolis, IN 46250, USA
Phone: (317) 841-9840
moc.sselroferutinrufydni@ofni
State: Indiana
City: Indianapolis
Zip Code: 46250


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM

Update Info
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Reviews
Went furniture shopping this weekend looking for a new couch and wanting to make sure that the store we bought it from had it in stock because we didn't want to have to wait for it to come from a warehouse or such. We found the couch that we wanted at Furniture For Less and bought it. When we bought it the salesman said that they would contact us today to schedule delivery tomorrow. He also stated that if they could find a couch like we had bought that was still in it's packaging in the back that they would bring it, otherwise they would deliver the couch off of their floor. I got a call from the delivery team today stating that now all of a sudden the couch that I had bought was miraculously out of stock and they would not have another available until mid-April. This is entirely unacceptable. I called back to the store after I got off the phone with the delivery team and tried to find out what was going on. The person who answered the phone assured me that they still had the couch in stock and that there must have been some confusion on the part of the delivery driver. I assure the person on the phone that the model on the floor was acceptable, but that I either wanted my couch delivered this week as promised or I wanted my money back. We'll see which happens, and I'll update this rating if I ever get resolution. So far though the experience has been poor.
7 years ago (19-03-2018)
Bought a bedroom set from Shane. Sale number 8052. Shane was very nice, did not pressure us into anything or follow us around the store like other places we had gone to before. The furniture is very nice. Even better they had a warehouse to store the set I bought until I am moving at the end of the month.
7 years ago (22-02-2018)
Worst decision I've made! Typically, I don't leave bad reviews on any company, however, this is well deserved. At the end of September, we purchased furniture from the Castleton store. Around $2500 worth of furniture actually. It was delivered in early October. Couch, oversized chair, mattress and box springs. After it was delivered, I noticed the padding on the chair arm was very thin. I could feel the wooden frame of the chair just by putting my arm on it. I emailed and received a call immediately from my sales guy. He agreed to exchange the chair and everything went smooth. On Dec 23, my new chair was delivered. It appeared "better". When I sat down on it or get up from it, there is a loud pop underneath. I actually thought a spring had broken but it had not. After inspecting, I realized that there is a spring overlapping a crossbar underneath that is causing the loud pop. Also, the arm over this chair is starting to do the same thing as the first. Padding very thin. It's already showing signs of wear and it's barely a month old. The fabric is loose on the arm just after a month. I keep a throw blanket folded and put over it to try to keep it from wearing so fast. I sent another email requesting a call from someone in management. Gave it a week, no call back. So, I sent another email. After that I finally got a call back from Ken, which is the mgr of another location. He was very good at staying in touch with me for a few days while "he was trying to get some answers". Answers never came and all phone calls stopped. I've since called and left 2 additional voicemails and no calls back. This furniture is very poor quality and so is the service. I only wanted to exchange the furniture but that doesn't seem possible, so I'm writing this review to let everyone know, shop here at your own risk!! NEVER again will I do business with them and I will spread the word to everyone I know!
7 years ago (09-02-2018)
I purchased a sofa from Will on 8/26/17 and the sale number is 5583. From the moment I walked in the store with my wife he was very helpful and did not pressure us at all. He politely greeted us and after explaining the layout of the store he let us shop in peace. He was very knowledgeable. After going to other "franchise" furniture stores I realized that this was the place to buy from. Not only did they have competitive prices but also amazing warranties on select furniture and service to match. I will definitely be back for furniture at this location in the future.
7 years ago (11-09-2017)
Had a very bad experience with this place. It was a four-month journey so far that isn't completely finished. We ordered a couch in store that they said would be here in 3 weeks. After a month we called them to see what was happening. They said it was delayed to 6-7 weeks due to backorder. It was already frustrating at this point. Two months total later, we call again. They said they contact the warehouse and see what's up. They said give it another 2 weeks. After that we went in the store and ask for further updates. They said they could give us a $200 refund for our troubles. That check never arrived in the mail. The beginning of the fourth month, the store called and said they wouldn't be able to get the couch from the warehouse and that they would issue a full refund within the week. They never called us back on when to pick up the check. Three weeks later we call again to ask about the check and they said we will be receiving it by the end of the week. Overall very unimpressed by the customer service, especially since we were forced to contact them most of the time to ask questions rather than them contacting us to give up dates.
7 years ago (26-12-2017)
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