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Reviews, get directions and contact details for Lucas Furniture & Mattress

About

"LIVE BETTER FOR LESS"

Story

A BIT OF HISTORY

Founded in 2002, Lucas Furniture & Mattress has grown to 3 locations serving the Kokomo, Logansport, and surrounding communities in North Central Indiana. From the very beginning, Lucas Furniture's success has been built on offering quality furniture, mattresses and accessories at excellent values. As a locally-owned business, Lucas Furniture has thrived because of our commitment to our customers after the sale. You, the customer, have been the most important, for over 13 years.

OUR PHILOSOPHY

Centered around the belief that when a customer comes through our front door, they are our guest, and it is our commitment to provide courteous service, expert advice, a friendly shopping experience, and, of course, an excellent value. We invite you to check out our website, then come in to our stores and see why Lucas Furniture & Mattress is the place to furnish your home.

SHOP TOP BRANDS AT LUCAS

We have an extensive selection of furniture that includes some of the most reputable brands like Flexsteel, England, Best Furniture, Ashley, Riverside, Serta, and Tempurpedic. Come see for yourself how you really can "Live Better for Less at Lucas."

Address: 96 West County Road 300 South, Kokomo, IN 46902, USA
Phone: (765) 453-0504
State: Indiana
City: Kokomo
Zip Code: 46902


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 4:00 PM

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Reviews
I recently purchased a chair and couch set from Lucas Home Furniture. The salesman on the floor was warm, friendly, and more than helpful in my selection process. When I needed to pick my purchase up, they were more than eager to assist me in loading the furniture onto my trailer. I would definitely recommend Lucas to a friend.
7 years ago (07-02-2018)
Short version. We purchased a new bedroom set from Lucas Furniture, with the understanding that Ken Lucas would do a special finish for us. When I questioned him about the poor workmanship when it was delivered I got yelled at! and told to just return for a refund on two occasions. We were blow away by his temper, outbursts and insults. I tried to speak with Kandi Lucas about our dilemma and she told me “It’s just furniture”. Every piece had to go back to respray the clear coat because it was so poorly done, leaving voided stripes. Some areas had raised woodgrain without any clear coat at all. Not only do we now have 2 different levels of shine on 2 pieces, because Ken changed products in the middle of the job, there is overspray on entire front of dresser. They were very careless when pieces went back and badly damaged 2 drawer edges, chipping veneer on one, and stained the felt lining inside one drawer. There was a THICK layer of sanding dust inside all pieces and all drawers were covered in dust inside and out. Delivery guys helped me clean it all up. We saved up to buy a nice bedroom set for our 45th wedding anniversary and this is what we sadly got from Lucas Furniture. It is hard to believe this kind of workmanship, irrational behavior, non-communication and carelessness is thought acceptable by any business. They have shown no remorse and have repeatedly refused to refund finishing costs. We are very dissatisfied with our experience and would NOT recommend Lucas Furniture to anyone.
7 years ago (06-02-2018)
What a wonderful experience! We weren't quite sure what color or size couch to purchase so a consultant from Lucas visited our home to see our living room space and made recommendations from there. Who would have thought that a new couch would transform the way the room looks, but it does! I am so happy with our purchase and appreciative of the help!!
8 years ago (12-09-2017)
We had a great experience with this store today! They went above and beyond for us. We will definitely be going back again and again. Sales woman was not pushy, but was always coming our way when we had a question. Our new table didn't end up fitting into our trailer at first but they kept trying even though it was the end of the workday and they likely wanted to get home. Ken (maybe the owner?) and Tyler worked to make it fit by taking the legs off and helped us to make sure the table wouldn't be damaged on the way home.
8 years ago (11-06-2017)
Walked in and was greeted within five steps in store. The man who helped me. Stayed close gave me information I ask for. Bought my living room there
8 years ago (12-11-2017)
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