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Furniture To Go

  1. Marine Park
  2. Brooklyn Furniture Store

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At Furniture To Go, we strive to provide our customers with the highest quality customer service.

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At Furniture To Go, we strive to provide our customers with the highest quality customer service. Our goal is to help you furnish your home with the furniture, accents, floor coverings that best suit your wants, needs and sense of style.

Address: 2364 Flatbush Ave, Brooklyn, NY 11234, USA
Phone: (718) 252-2005
moc.oohay@5732erutinruf
State: New York
Zip Code: 11234


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Reviews
Just took delivery of the sofas we've purchased a few days ago. Great, professional, and helpful staff. Great prices and high quality products. Highly recommended.
8 years ago (07-07-2017)
If i could give less than 1 star I would. I spent almost $3,000 on furniture, and half of what was delivered was damaged. They are telling me they will send someone to fix it. I didn't spend all this money to have my NEW furniture fixed because of damage I DID NOT CAUSE. I call to speak to someone to have the furniture replaced and can't get them on the phone. I'm going to have to take time out of my life after just moving to go into the store to speak to someone. I will NEVER order furniture from here again and will advise anyone who thinks about it to go to Flamingo furniture instead.
8 years ago (20-06-2017)
I bought furniture from this store twice. Both times I got the best possible price, way cheaper than anywhere else whether online or in-store. But warranty support is zero. The first time I went there, I bought a recliner. After trying out all of the models in the store, I fell in love with one of them, it was so incredibly comfortable. I was hesitant about the price, but they gave me an offer so low, I just couldn't refuse. It took a very long time to arrive, (about 4 weeks) which was a little longer than I expected. But there was no rush. I just would have preferred better information up front. Calling the store did not give any more info about when it would arrive. When it arrived, it had some bad scratches in the back, but I didn't really want to bother following up, so I just left it. One of my sons always commented that the back looks crooked, but I didn't take him seriously, it was incredibly comfortable. A year later, I still love the recliner, and decided to buy the matching love-seat and couch. I shopped around a lot, then went to this store again, and they beat every other price by a lot. This time they were a little more accurate at predicting the delivery date. I also closely examined the furniture when it was delivered, and it was all in perfect new condition. So far so, good - now the bad part. The 'crookedness' of the recliner was getting worse, and when I was in the store for the couch, the salesman mentioned that the recliner had a warranty. I did not realize that. I closely examined the recliner and found to my shock that my son was correct (imagine that, a teenager being right!!) the wooden frame of the recliner back was cracked and therefore sagged one one side when leaning back! This had apparently been broken all along, a factory defect. According to the warranty terms, the wood frame is covered by a 5-year warranty, so I ought to be covered. It has now been almost 3 MONTHS and I have been calling and emailing the store to try to get warranty support. They constantly say 'the girl who handles it is not in today' or 'please resend the email with new pictures'. I have gotten NOWHERE with this. So they have great prices, but ZERO service thereafter.
8 years ago (19-12-2016)
I have been buying furniture from Furniture To Go for over 15 years and never once have I had a problem. Their customer service department goes above and beyond ,absolutely the most honest and efficient team of people I've met. They have been absolutely more than accommodating to all my requests. Their prices are definitely reasonable and no need to negotiate. Their quality of furniture is definitely up to standards. I would never buy anything anywhere else to furnish my homes. Furniture To Go gets a 5 star.
8 years ago (14-11-2016)
The employees and owner were a pleasure to deal with. They worked with us and made our purchase worthwhile. I would definitely recommend this place for furniture. Great customer service.
8 years ago (16-02-2017)
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