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Reviews, get directions and contact details for Gateway Autoplex

About

Gateway Autoplex is locally owned and operated. We offer fine, premium, pre-owned vehicles, boats, and campers. Stop into Gateway Autoplex and enjoy complementary fresh baked cookies, hot dogs, cappuccino, or a hot cup of coffee.

Address: 410 N Cambell St, Rapid City, SD 57701, USA
Phone: (605) 385-0400
State: South Dakota
Zip Code: 57701


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed


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Reviews
Awesome Job!! They have our business for life now.. We just upgraded from 2006 Dodge Grand Caravan to a 2016 Dodge Grand Caravan.. Great customer service and explained everything to us before buying or signing any paperwork.
8 years ago (13-12-2017)
Amazing car buying experience. I've bought over 10 vehicles in 15 years, and my best experience yet, has been with Gateway Autoplex! Highly recommend.
8 years ago (03-10-2017)
On or around Oct 12 I traded in my 2007 ford mustang for a 2011 ford f150. So far my experience with gateway has been less than stellar outside of the initial sales experience. I'll start with my biggest issue to this point and time: prior to agreeing to make the trade I asked about gateway paying the tax and title which after a few moments they agreed to. A short time later as all the papers were finalizing my salesman emilio took my old plates off my mustang (along with my plate coveres) and informed me that when they received the check from the main office for the tax and title i could come and get my old plates and simply transfer them to the truck and it would save me money...which sounded great. Move forward and the lady at the front desk ended up having to mail me the check because my work schedule was very hectic and getting to gateway was gonna be near impossible. When I received the check i contacted emilio to ask about Getting my plates and his response was "I thought I put them in the truck behind the seats" I had just cleaned the truck and knew they weren't there so I messaged him back and was told he would look for them. Long story short through several messages back and forth including my coming into gateway he was never able to find the plates. The day came I HAD to register the truck or drive it illegally so I simply paid out of pocket for the plates and resolved to myself that I had probably just miss u understood but it hit me, if I had miss understood him why would he agree to look for them in the first place!? My next issue is with another request I made prior to sale...the battery had a large build up of corrosion so i asked about Getting it tested...i was told this was no issue and if I bought the truck they would schedule a time to have it looked at and if it was bad the battery would be replaced and if it was just dirty they would clean it....still hasn't happened. Finally and possibly the biggest issue, shortly after purchase it began to make a very loud squeak from the wheels. I took in the truck and was basically told it was either break dust/rotor rust and should stop shortly but to call back if it doesnt...i have chosen not too as my experience has been less than great with the dealership so far and have chosen to look elsewhere for the possible repairs
8 years ago (29-11-2017)
Salesman was extremely aggressive and basically held us hostage trying to get us to sign a purchase agreement for a car we told them we werent sure about. Ended up buying a vehicle from rapid city chevorlet on the same day, very pleasant experiance!
8 years ago (13-08-2017)
Seem to have a nice selection, but a bit of a pain to get a straight answer on price. Can't get it on website without filling out an info sheet. Even then, they call, email, & text but still won't give price. Experience could be better.
8 years ago (26-03-2017)
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