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Gateway Kia of Denville NJ

  1. New Jersey
  2. Parsippany-Troy Hills Car Dealer

Reviews, get directions and contact details for Gateway Kia of Denville NJ

Address: 3101 NJ-10, Denville, NJ 07834, USA
Phone: (973) 361-0400
State: New Jersey
Zip Code: 07834


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: Closed

Update Info
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Reviews
After an abysmal experience at Route 23 Kia in Riverdale, I had almost given up on buying a Kia at all. I had spoken to Anthony at Gateway earlier in the week and called to notify him that I was looking at another brand of car. He took the time to speak to me and offer to make up for the terrible experience at his competitor. I agreed to come into the showroom to speak further. From the moment I stepped in, the experience was like night and day. I was greeted and offered coffee and a bagel while I waited. Anthony introduced me to Tom, my salesman and assured me that he was available if there was anything I needed. Tom and I spoke about the options open to me and once I decided, he and Anthony worked to fit it into my budget. Once the terms were agreed on, Calvin sat down to explain the procedure to me and walk me through the entire process. Both he and Tom both chipped in when there was a delay in contacting my insurance company and showed nothing but class and patience through it all. In the end, I walked out of the dealership happy and confident that I had made the right choice. I could not recommend this dealership or these people enough.
9 years ago (21-12-2017)
I leased my first car from this dealership and will never come back. Not only was the initial sales process draining and extra fees kept getting tacked on, but when we finished they ensured all other expenses were taken care with DMV, etc. but I came back a week later to pick up my plates and am charged over $100. I was extremely upset as it was not the cost that is an issue but instead their lying. When I complained about how the Sales manager & associate promised that all was paid for and completed they laughed and asked me how I could afford to lease a car but can't afford $100 more..... AND when I asked to speak with the sales manager he was already someone different from the week before. The initial sales manager we were "negotiating" with was probably not even a manager. In the end I was completely ripped off, which I know I was since as the years went on my sales associate became my friend and told me I was and how sorry he is as he no longer works there. Every time I call in I speak with a horribly rude operator who is not helpful as I am not looking to buy a new car. I also get called and mail almost every week from KIA asking to get me into another one when I have expressed how incredibly displeased I am with working with them. The only people that have ever been helpful is the Service dept. All this dealership is looking to do is suck you in so you are stuck with them and then make the rest of your time working with them miserable since they already got what they wanted from you. I advise anyone to steer clear of this dealership as I will celebrate the day I turn my KIA in.
9 years ago (01-08-2017)
They are the worst I had the worst experience of my life. They are not helpful at all and try to take advantage anyway they can. Me and my sister both got fulled by them and after everything they basically said Stick with the car ur problem not ours. I had no experience and was charged a lot extra fees a ridiculous down payment after I realized what happened there was no going back and they were very rude. Please be careful. I would never go back there. I don't know how they can run a business the way they do. It looks very bad for Kia I would never recommend anyone to go there.
9 years ago (03-10-2017)
I have 2 cars. A Kia and someting else. When I walk into the service dept. at Kia I am greeted immediately and I am treated with respect. When I walk into the service dept. for the other car, I am ignored until I confront someone and then I am treated with disdain. I learned a lesson from this experience that I always try to pass on. Before you buy a car at a dealership, walk into the service dept. and see how you are treated. If you are not greeted and treated with respect, walk out and pay more for the car at a different dealership. If I had done this test, I would never have purchased the other car where I did . I wish that I had purchased both of my cars from Gateway Kia.
9 years ago (30-10-2017)
Good people. Good service
9 years ago (12-01-2018)
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