Schumacher Chevrolet of Denville

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Address: 281 US-46, Denville, NJ 07834, USA

Phone: (973) 453-4040

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State: New Jersey

Zip Code: 07834

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Reviews

I just had a TERRIBLE experience here. I went in with the intention of leasing my third Cruze. I absolutely love the car and was hoping to make another deal. We worked with Armando who was exceptionally nice and helpful. After driving a car, Armando worked with Rod to work up some numbers for monthly payments. The number he came back with was a hundred dollars more a month than I had previously paying so we (I was with my mother) asked why. At this point, Rod interjected and was incredibly nasty and rude to us. He spoke down to us and was incredibly short in his responses. He claimed it was a great deal and I responded that it was not a great deal for me, I needed much lower monthly payments. He then YELLED at me. I am so embarrassed for him that he chose to be so harsh, rude, and nasty with a customer. I have never experienced that in a professional setting. I cannot imagine any industry where it is acceptable to speak to a customer or client in that way. Rod totally ruined Armando's deal. I really wanted to sit and work with him because he was so nice and I do love Chevy's. The worst customer service I have ever had.

 9 years ago (24-10-2017)

I initially had an appointment that I had to reschedule, the rescheduling was easy to do. Everything on the day of my maintenance appointment went smoothly and quickly. I've had this truck for about six months now, I'm really enjoying it. Schumacher Chevy in Denville is doing a great job.

 9 years ago (15-12-2017)

I usually don't write reviews, But that location and everyone who works there deserves to be acknowledged .... I went looking to get a new lease, i was all frustrated and drained out of shopping around for more than 3 weeks!!!... They helped me get a car better than what i was looking for that still fitted my budget. Great customer service. Kelly at the reception desk was awesome, made me feel welcomed every time i went in, called to follow up on my next visits, Brayden and Rod were great at sales, very knowledgable and professional, Explained all features and compared different models that made it easy for me to make a final decision . Thank you!

 9 years ago (09-12-2017)

My husband and I had an excellent experience leasing a car from this dealership. Our sales rep Doug took immaculate care of us and found us an excellent deal within our budget. We were looking for an all wheel drive car to replace our current lease from another dealership. Not only were they able to get costs below our current lease but they also were able to take care of the rest of our lease payments! Doug was very personable and made us feel like valued customers. He took his time with us and provided excellent service. Everyone was great from the manager to the processor Brian. They all took their time, did not rush us and made sure that we understood all that we were getting. We certainly would recommend Schumacher Chevy to all friends and family as they provided A+ Service!

 9 years ago (04-07-2017)

My 2016 Chevy Equinox was in for warranty work. As always my long time consultant Bernie Feron  took good care of me. The car was washed by the mechanic and I was good to go in less than an hour.  Cant get any better than that. Kudos to Bernie and the mechanic who performed the work. Please cascade this to the powers that be.

 9 years ago (29-09-2017)

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Schumacher Chevrolet of Denville

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