Georgetown University Bookstore

Reviews, get directions and contact details for Georgetown University Bookstore

Address: 3800 Reservoir Rd NW, Washington, DC 20057, USA

Phone: (202) 687-7482

Website

State: District of Columbia

City: Washington

Zip Code: 20057

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: Closed
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

I wish I could give ZERO stars because 1 star gives them far too much credit...I cannot warn you enough, STAY AWAY FROM THIS BOOKSTORE! THEY STEAL FROM THEIR CUSTOMERS!!!

How can Georgetown steal from their customers, you might ask? Well let me explain and explain why I now have a visceral hatred for an organization that was supposed to be a merchant of knowledge

For the last few weeks I've been searching for a new pair of headphones to enjoy weekly MILO podcasts in privacy, and last night I found a promo code to slightly discount the price on these headphones through the Georgetown University Bookstore.  Excited, I quickly applied it to the purchase, discounted the price, completed payment, and eagerly awaited delivery...that is until I found out what the crooks at B&N were actually doing.  They lied about the promotion, cancelled all orders that used the promotion AFTER processing the orders/promising delivery, and expected they could just get away with it.  To top it all off, they CENSORED the Milo book from Dangerous Publishing Inc. "Dangerous," so I couldn't even pick up a copy from my favorite author when I went in to file an official complaint with the store over my headphones.

These people are crooks, breached the headphone contract we had, and (if done knowingly) committed outright fraud in order to win free media attention with their illegitimate promotion.  I will NEVER shop here again, and strongly suggest that you don't as well.

I'm beginning to gather information on all afflicted parties now to start the proceedings for a class action lawsuit.  If you or anyone you know was hurt by this, please reply so we can get in contact with one another.  The more people we have signed on, the greater likelihood this deplorable establishment will be forced to make good on their promises.  

Stay away if you like honest businesses.

 8 years ago (28-07-2017)

I have never felt more ripped off in my entire life.  Around $170 for a pile of papers wrapped together with rubber band not even a real book, amazon has a used version with a cover (a full book) for $10.  Luckily I rented but that was still more expensive and I could not return the book after owning it for 2 hours either.  I WISH I COULD GIVE ZERO STARS.

 8 years ago (11-09-2017)

Incredibly displeased with the service provided by this bookstore. I placed an order for Beats headphones with a promo code that slightly reduced the price. I received an email confirming my order with the expected price. Unfortunately, the next day, I received another email saying they cancelled my order. What the F***? Contacted the store several times with no response. How dare you charge me and deny me the item. Trash place with trash customer service. I'll see you in court.

 8 years ago (28-07-2017)

This business is very dishonest to their customers. I placed an order for their Beats Solo 3 headphones available on their merchandise page using a promo code to receive a discount. My order was processed and the next day I received an email saying that my order was cancelled without stating a reason why. I tried ordering another pair and the promo code was then invalid. As others have stated, this was most likely a stunt to receive publicity attention to bring people to their website without actually fulfilling their responsibility of providing discounted headphones. I will be participating in a class action lawsuit to be filed against the company.

 8 years ago (28-07-2017)

Terrible......they called me said they could not fill my order on one sweatshirt I told them no problem....they sent the order minus 2 sweatshirts and charged my credit card anyway for the original order.  I called them and complained and they just ignored me......hell of a way to treat an ALUMN..........

 8 years ago (26-10-2017)

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Georgetown University Bookstore

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