Gerber Collision & Glass

Reviews, get directions and contact details for Gerber Collision & Glass

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Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Address: 19560 Frederick Rd, Germantown, MD 20876, USA

Phone: (301) 916-9081

Website

moc.noisillocrebreg@ofni

State: Maryland

Zip Code: 20876

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Best collision shop ever! Love the daily emails of status of work done on my vehicle. They took my car even though they were booked because looking at the wheel that was hit by other person, they couldn't believe the insurance adjuster let drive off with wheel unsafe condition!

 9 years ago (30-08-2017)

Excellent service and customer interaction

 9 years ago (07-12-2017)

Anywhere but this place, they cut corners on repair. Counter workers where great, but the manager is so horrendous, if repair isn't done properly he'll try to give you the run around instead of being accountable. I could've gotten them into serious legal trouble for incomplete repair, but I decided to have another shop resolve it. I'm happy to put this place in my rear view, also triple check your repairs - 1 star is too much, so zero stars from me. 

 10 years ago (02-11-2016)

If I could give no stars I would the only people who are professional and know what they are doing are the receptionist. I was in a car accident and my insurance company suggested them. I get there to sign the authorization and ask them to make sure to check the front of my car and the engine as I was rear ended and I also hit some one I was assured they would do an extensive check and not to worry because "they are in the business of making money" this was Tuesday at noon I get a call on Thursday morning that my car was ready I was skeptical since they only had a day and a half to do the work I was assured the car was good to go and that the engine was cleaned. Well I pick it up Friday evening everything was fine. Saturday I drive less than 2 miles and my car starts to over heat! This has never happened before so I called my insurance company and they tow me to Gerber Collision they don't have technicians on the weekends so I get a call Monday and they say it is not related to the accident. Furthermore that there are parts missing from my vehicle and to call my mechanic.  The first question that came to mind is how it's possible for a collision center to release my vehicle knowing that "it is missing parts"  how could they let a car go out that was not safe to drive they could not answer this question And when I ask the general manager he said he never told me he cleaned the engine and couldn't answer any of my questions the receptionist kept apologize and where shocked at the managers lack of response and lack of professionalism they kept saying they understood how I felt and kept apologizing to sum it up I don't have a working car I loss a day of work Saturday and gerber collision said it's not their problem DONT GO THERE!!!!

 10 years ago (11-10-2016)

Heard it's a good body shop but how long after there paid by the insurance company does it take for them to fix your truck

 10 years ago (30-06-2016)

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