Gold Castle Jewelers

Reviews, get directions and contact details for Gold Castle Jewelers

Address: 3834 International Dr, Silver Spring, MD 20906, USA

Phone: (301) 598-3898

Website

State: Maryland

City: Silver Spring

Zip Code: 20906

Opening Hours

Monday: 10:00 AM – 6:30 PM
Tuesday: 10:00 AM – 6:30 PM
Wednesday: 10:00 AM – 6:30 PM
Thursday: 10:00 AM – 6:30 PM
Friday: 10:00 AM – 6:30 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

related searches: Golden Castle Jewelers Sparta NJ, Gold castle clipart, Gold Castle china, Gold Castle China value, Gold Castle Japan, Thomas Jewelers, Jewelry repair near me, Jewelry store near me

Similar places near

Golden Dreams 5 miles

Chico's 6 miles This is a very nice store, lovely merchandise, and the sales people bend over backwar...

Silver Spring Jewelry White Oak 6 miles Great store. They fixed the broken clasp on my necklace while I waited. Great work an...

Kripps Jewelers 7 miles I have happily been a customer of Kripps for more than 10 years . The service and pr...

The Watch Pocket 7 miles It's clear they take watch repair seriously, as they gladly explained other aspects o...

Fatty's Tattoos & Piercings Silver Spring 8 miles Great experiences here every time. Ben is an extremely talented artist and raises the...

Milan Jewelers 8 miles

F21 RED 8 miles Wish i could give this place 0 stars! The manager and all the staff that work there a...

T.J. Maxx 8 miles This store has great customer service. Had an item I didn't buy I was a little indeci...

Moijey Fine Jewelry & Diamonds 8 miles I know Dan, the founder personally and I trust him to always be efficient and on time...

Mitchell's Jewelers 27 miles I went to Mitchell's to get an estimate on repairing my wedding band. They not only h...

Weinreb & Friedman Diamonds 27 miles Best jewelry purchase experience ever. They really listened and guided me to a purcha...

Tools 4 Jewels LLC 27 miles I got a mini soldering lesson from Mark last week and I did it!! I soldered a tiny be...

Uptown Jewelers 27 miles I've been very impressed with the prices and the customer service with this place! Of...

J. Brown Jewelers 27 miles If you are in the market to purchase jewelry especially any wedding related jewelry I...

Metro Broker Jewelers Ltd 27 miles Wonderful customer service. Excellent repair, good prices.

Radcliffe Jewelers 27 miles The story starts with having a watch band sized. I had a couple watch bands sized bef...

Beads By Bettina 29 miles

Reviews

Have had numerous pieces of jewelry fixed here, always do a great job. The store owner is so kind.

 7 years ago (10-03-2018)

Worst customer service I've ever endured in the Washington D.C. - Rockville metropolitan area. After two weeks of waiting on a job order, I showed up at this Gold Castle store with my checkbook to pick up a simple work order for a trophy plaque engraving - 4 lines / 12 words. I would have paid for it on the spot, but the order was not ready. The clerk - Dina (could be manager or owner), then berated me for not having listened to a voice mail the store (or she) had left me to say they had no bronze plaques, and that I had to chose between black and silver. Because I didn't want black or silver, I suggested that Gold Castle use the original bronze plaque I had brought in on day one for sizing, and I asked how much the 12-word engraving job would cost. Dina said it would cost $25, using the original 1" x 3" plaque I had provided, which seemed unreasonable to me (over $1/letter!), so I said I would take the job elsewhere, and needed my property returned. At this point Dina refused to give me my plaque, demanding a picture ID. I returned with a picture ID, and even then had to reason with a "cool headed" employee to get my plaque returned to me. As I was leaving the store, Dina yelled from behind the counter that her co-worker "TAKE HIS PICTURE!" as if I were some sort of criminal whose picture had to be put on file. The "attitude" ragging that I had to endure from Dina is too much to leave unchecked. My complaint will of course go directly to the owner, and if unresolved, then to the BBB. This kind of employee does NOT belong behind a counter providing customer service. Again - the WORST!

 10 years ago (15-01-2015)

Comment on this business

Map, Satellite View
Street View

to add Gold Castle Jewelers map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=gold-castle-jewelers&id=1724235&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/gold-castle-jewelers-i1724235.html" target="_blank" title="Gold Castle Jewelers">Gold Castle Jewelers</a></p>

Reviews, get directions and contact details for Gold Castle Jewelers

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies