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Reviews, get directions and contact details for Gold's Gym

Gold's Gym

About

Strength comes in many forms, and since 1965, we’ve helped people around the world find theirs.

Story

Experience Change at Gold's Gym St. Peters. With personal fitness profiles, both traditional and digital personal training options and diverse group exercise class offerings all delivered in a supportive, motivating environment; Gold’s Gym has evolved so you can transform your life.

Address: 5230 Old MO-94, St Peters, MO 63304, USA
Phone: (636) 447-7979
State: Missouri
Zip Code: 63304


Opening Hours

Monday: 5:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: 12:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

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Reviews
DON’T DO IT! YOU CAN NEVER LEAVE. THEY WILL CONTINUE TO CHARGE YOUR BANK. Moved to a new state and *CLOSED* my month-to-month account at this gym in November and they are still continuing to charge my old bank account in St. Louis in January. I went up there weeks ago to explain the issue and they said they didn’t have a clue as to why it’s still charging me and that management would call me back with answers. Management never called. Have lost over $300 in fees as I cleared out my old bank account. I have no choice but to come back to St. Louis to speak to MANAGEMENT, not some kid that isn’t paid enough to bother. Not even going to get into how poorly ran this gym is. All the broken out of date equipment is another story. Filing with the BBB because this is truly the worst ran “business” I’ve dealt with.
7 years ago (11-01-2018)
They have what you need to move your body in the way you prefer to move. Latest equipment for muscle building, free weights, gym for sports, aerobic room with dance based, weight based, boxing, or yoga based classes, there is a swimming pool, wet and dry sauna, and you can get personal training. Locker rooms with showers, lockers, hairdryers and soap provided. The facility is well maintained and kept clean. People are generally friendly.
8 years ago (09-12-2017)
Nice gym. Has everything you need. Hot tub and sauna are great especially during the cold winter months.
7 years ago (06-01-2018)
In 16 months we have had three General Managers. A high turn over rate may be to blame for the staff changing and the unfamiliar faces; however, it feels like a revolving door. Gold’s expanded their territory by buying up 24 Hour Fitness. With that move they acquired dated facilities that were in desperate need of updating. Our rates went up and new memberships must purchase access to childcare separately. There have been some attempts made at addressing some of the most urgent concerns. A) The broken mirror by the deadlift platform has been fixed. B) The sauna heating elements seem to function most of the time. C) The pads on the equipment have been changed. D) A fresh coat of paint in the interior of the gym. E) New lights. F) A new weight rack so that the large rubber plates are not strewn everywhere causing a tripping hazard. G) The sauna created in the yoga room by the broken hvac system has been fixed. It is an aging location and things will fall apart like 1) Jets in the hot tub not meeting capacity. There’s been an unsightly round bandaid stuck to the wall that is just inches from coming into contact with a user’s body. 2) A disturbing hole in the wall of the women’s bathroom stall where it was converted from automatic flushing to manual. That issue has not been resolved in nearly a year. 3) There’s a rusted elliptical that has been on the floor for months along with a number of other non-working cardio equipment. 4) In the yoga room the base trim is floating on the wall. It’s not even attached. 5) In the summer of 2017 most of the landscaping consisted of overgrown weeds that simply were not addressed. 6)The mirrors in the “Classic Gold’s” section are consistently dirty with bodily fluids like spit, sweat and snot. It is expected that it will land there, but it is expected that it will be removed at least once per week! I can go on, but I won’t. As a member I could endure the nuances of a 13-year-old facility if the overall experience was a worthy investment. It has not been. The human assets that produced the experience that was centered on customer satisfaction are gone. Retaining talent in favor of patron satisfaction has not been a priority. Brittany is probably most of the members’ favorite person at the front desk. She is warm and hospitable and lively. She has been that positive and enthusiastic welcome right when you walk into the gym: the only semblance of what once existed there. When we saw her at the front desk less, a couple of members and I communicated our dissatisfaction to management. We wanted her to be at the front desk. Yesterday I saw her scrubbing walls. That has sent a message loud and clear that my opinion and that of the patrons will fall on deaf ears. Once upon a time there was a wall with comment cards and replies from management on how the concern was being addressed. That time has passed. In its place the gym amenities have been occupied and crowded by regional GM meetings, regional sales training presentations, and Bootcamp instructor tryouts that could have reasonably been conducted at a time with the least amount of gym traffic. Perhaps a meeting space may be rented out in exchange for a 7-say pass to avoid the inconvenience to members. Nevertheless, in all those points it would seem that the corporation believes that the bottom line can and will be served in spite of member satisfaction. They may be right. That type of business philosophy has worked well for Walmart. I don’t shop at Walmart for that reason. Today I question why I patronize a gym with the same philosophy. It may be time for a change.
7 years ago (25-01-2018)
All 7 recumbent bike out of order. Chest press machine has had broken adjustment for months. Very poorly managed location.
7 years ago (22-01-2018)
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