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Gold's Gym

  1. Missouri
  2. Missouri Gym

Reviews, get directions and contact details for Gold's Gym

Gold's Gym

Story

Experience Change at Gold's Gym Chesterfield. With personal fitness profiles, both traditional and digital personal training options and diverse group exercise class offerings all delivered in a supportive, motivating environment; Gold’s Gym has evolved so you can transform your life.

Address: 14885 West Clayton Road, Chesterfield, MO 63017, USA
Phone: (636) 200-2703
State: Missouri
Zip Code: 63017


Opening Hours

Monday: 5:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: 12:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info
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Reviews
I had the same issue as Erik Omlid. Worst cancellation experience ever. I have been trying to get hold of the manager for two months now and the front desk person is yet to find a manager to handle the cancellation for my membership. I finally thought I cancelled the membership by finding some customer care phone number online, and they refunded the fee for Dec 2017. I thought the cancellation finally happened. I check my CC statement today and I see that they charged me again for Jan 2018. Never doing business with Golds gym ever.
7 years ago (08-01-2018)
The worst people to deal with when cancelling your membership. After about 12 phone calls, 2-3 months of lies from their management team, and even messaging the Headquarters about the problems, I'm nearly having to buy a plane ticket to fly back to STL to deal with this in person. Here's the never ending looped process of Gold's Gym customer service... 1. I call the location 2. Front desk responds 3. I say I'd like to speak to a manager 4. I'm asked why 5. I say I need to cancel due to relocation 6. Front desk says let me get the manager for you 7. Front desk comes back and says the manager is busy and told me that you have to come in to cancel 8. I call it a lie (knowing they do relocated cancellations by providing proof of relocation over email) 9. Front desk says be right back 10. Front desk says okay sir I'm going to cancel that for you immediately and you should get an email in 5 minutes 11. We say our thank yous and good byes then hang up 12. 10 days later... still no email 13. I talk with headquarters 14. They say they'll have the manager of the location reach out 15. 10 days later... still no call or email By the way, this same process more or less has happened more than 3 times already -- once with an actual manager, the rest with different front desk people. Headquarters tells me they would have the GM of the location, Jason Hardin, reach out to me within 1-3 days to fix the issue AND he hasn't reached out to me at all. I'm 72 hours away from filing with BBB if this doesn't get resolved which by the way they have a D- review due to other complaints unresolved. I'll update my review with more info once I have it. Grab popcorn.
7 years ago (17-10-2017)
I signed up and took advantage of the 3 training session package! I was teamed up with Tate Gordon. He is an amazing instructor! He's very knowledgeable, supportive and motivating! He knew how to substitute and modify some of the exercises that were not a good fit for me. He's so personable, kind and fun too! Overall, I really like Gold's Gym, too! The facility is clean and I like the layout/set up of this location. They have alot of great classes that are part of the membership. I love Bodypump and yoga! This gym is totally affordable, too! I recommend Gold's, as well as Tate as a trainer! If you get an opportunity to work with him, do it!
7 years ago (23-10-2017)
Gold's Gym the best workout place in town! Reasonable membership prices! Very clean, friendly and helpful associates! New remodeled recently! Great working hours! Highly recommended!
7 years ago (23-09-2017)
The gym is currently getting updated and i cant wait to see how it looks after. i remember the 24 hour fitness that was there previously and was not a fan of any team member there or the facility, but now that golds has taken over it is an amazing experience and i love how clean everything is. most gyms cardio equipment are always broke but this gym has not one machine out of order. bravo to the take over GOLDS. we need a good fitness center in this area with affordable pricing.
7 years ago (18-08-2017)
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