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Gold's Gym

  1. Long Branch Creek
  2. Virginia Gym

Reviews, get directions and contact details for Gold's Gym

Gold's Gym

About

Our gyms are built to help people realize their goals and find their inner strength. We combine the most diverse amenities in the industry with the best personal training to deliver the ultimate fitness experience.

Story

Experience Change at Gold's Gym Arlington South. With personal fitness profiles, both traditional and digital personal training options and diverse group exercise class offerings all delivered in a supportive, motivating environment; Gold’s Gym has evolved so you can transform your life.

Address: 2955 S Glebe Rd, Arlington, VA 22206, USA
Phone: (703) 683-4653
State: Virginia
Zip Code: 22206


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Reviews
I always joined back Golds gym between last 9 years because cycling yoga body pump body step body attack sports conditioning 30 minutes high intensity classes etc all group classes trainers excellent experienced then some other gym's personal trainers. And always improving new workouts details what is the best for us. Customer service great, new equipments. Thank you Golds gym team. Sincerely, Inga
8 years ago (12-08-2017)
I was a longtime member, but I will not return to any Gold's Gym in the future. I've made eight documented phone calls and have spoken with 5 separate associates (Including manager Robert who's name also appears on the website) since March 3rd attempting to cancel a membership that was no longer under contract. I continued to receive billings from Gold's gym after multiple assurances that my account had been closed and after being told that I would be refunded for several months of charges after my initial cancellation request in March. Each time I speak with them now, I'm told I will be refunded and that I will receive and e-mail or call confirming it, but no further communication ever happens. I originally planned to cancel my membership for a short time then return to Gold's, but this experience has turned me off to Gold's Gyms permanently and I would not recommend them to others. Even without a contract obligation, they seem unable or unwilling to handle very basic billing processes. It has been 5 months since my first cancellation request. I made yet another call today and was told again that the manager would call me this afternoon on my cell. I waited a while longer to see if this might be resolved, but once again it appears there will be no call back to me. I'm now beginning the dispute process with through my credit card company.
8 years ago (07-08-2017)
The gym isn't bad, but the AC doesn't work on the weight floor right now, making working out here pretty miserable. It's very warm and humid. I'll give stars back if they fix it, but it's been a couple weeks so far and there's been no improvement. I definitely wouldn't join at this time. Edit: AC working; gym decent again.
9 years ago (29-11-2016)
Not sure if they are reading these comments. I signed up online on August 31, couldn't go until yesterday September 12. The front office couldn't find me in the system, but let me work out only for once, they guy was nice within his limited authority. I couldn't find time to talk to the member service, went again today, had the authorization and transaction codes I received during the online sign up, but the front office wasn't able to find me in the system; so he turned me away. So far, they have withdrawn twice from my account, but I am not in their system to let me work out. Is this a system? I will talk to the member service today and cancel my membership. So I went to cancel my membership; the sales person convinced me to stay with them by crediting the next bi-weekly fee to my account which was due on September 23rd. I wanted to give it another try, but it didn't work, they withdrew from my account. I called the general manager who has responded to my first review here, guess what, he had no clue and he couldn't find any notes on such an agreement in the system, and the sales person wasn't working that day either. The general manager promised to leave a message for the sales person who would be on duty on Sunday ( Sep 25) to call me to discuss. I didn't get any calls till 2 pm, I myself called, the sales person said he didn't have any messages from the manager, he also said that he was very busy and would call me back in a couple of minutes, guess what, he never called back. I went to the gym my self, but he had already left. I also found out that to cancel membership, you need to call the customer care; the gym itself cannot cancel it, and that cancellation is very complicated. I am still under the 30 day money back guarantee, I will call them tomorrow and see what a story is this membership cancelation through the customer care and how this 30 day money back guarantee works. Meanwhile I wish reviews had minus star rating. I will be back soon with the ending paragraph. So, the "30 day money back guarantee" is another scam; there is no money back. I am happy it is over; I hope so. Advice for you; stay away from this place!
9 years ago (26-09-2016)
Tried to join and the sales person couldn't really explain the membership options
8 years ago (30-08-2017)
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