Good News Automotive

Reviews, get directions and contact details for Good News Automotive

About

We are a locally owned family run business.

Address: 3300 Cass Rd, Traverse City, MI 49684, USA

Phone: (231) 935-1717

State: Michigan

Zip Code: 49684

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Good News Auto Provided bad news with snark.  I needed my bumper fixed and had found a replacement.. I stopped in to find out there is 'no money' in helping customers with their own parts; and the mechanics seemingly don't trust customers to make the correct, informed choices about parts they purchase..  which is code for wanting to make money on both the labor and the parts.  I would have happily bought other parts through them if deemed necessary (brackets, etc.).  Good News is happy to help uninformed customers pay exorbitant parts prices, but would rather shy away from a customer making an informed purchase.  The good news is now you wont get ripped off.

 9 years ago (20-05-2017)

My husband and I have been customers of Good News Auto for 19 years. We have had several Ford Explorers and F150s and my '09 Honda pilot serviced there for most of their lifetimes. We have both been very happy with the services performed, both big and small. Mike, Adam and Bill have all been in this business for a long time and do a great job.  It has been our experience that GNA is one of the very best auto service shops in Traverse City and the surrounding area.

My Honda Pilot recently reached 105K miles, which is a major service interval.  Honda recommends that a new timing belt be installed, plus many other items such as a water pump, drive belt, thermostat, and a major engine tune up with new sparkplugs, adjust valves, etc.  My Pilot also needed a factory recommended transmission service, rear differential service, and transfer case service too. Whew. GNA used all genuine Honda parts and fluids. All this work was done on time and within the estimates. We trust GNA much more than the local Honda dealer.

Also, Rod's 2011 F150 lariat recently developed a loud, very irritating knocking noise behind the dashboard at 65K miles. It turned out to be a "blend door actuator" part was going bad in the HVAC system. GNA knew what this problem was right away and replaced this part quickly and reasonably too; and for much less than the Ford dealer had quoted. 

In today's world, it is seldom that a business is so tuned in to the customers auto service needs. GNA has surpassed our expectations for honest and expert auto repair and we hope they remain in business for many years. 

Lynn and Rod Robison

 9 years ago (28-10-2017)

Always timely, affordable, and professional. My go to mechanics for every vehicle.

 9 years ago (31-10-2017)

I feel that they are really honest people here. Have had them look at my car (when the Chilton's said I should replace the timing belt) and tell me that I did not need to worry about that for another year or so. Have taken cars there for a checkup before buying a used car, and have never been charged for it. They do good work on time and in budget. Would definitely recommend them.

They are probably not the cheapest place you can get the work done, but they are reliable and honest.

The waiting room is quite good, clean and comfortable, but luckily you don't have to spend much time there.

 14 years ago (09-07-2013)

Great place to have your car done.  Very honest.  Nice waiting room with toys for the kids (and room to run).  I can't tell you how many times we took a car there for a second opinion and it came back as, "Yah - you don't need all of that."  I would trust what they say.  They are reasonably priced.  The only thing bad I can say is that they questioned something I said and I think it is because they assumed I didn't know what I was talking about (I had antifreeze leaking off and on from my van - and then I noticed the overflow was empty and I filled it - when I took it in to be looked at they couldn't get it to leak and they asked me if the puddle of antifreeze was under the car before I refilled the overflow - DUH - yes it was - I am not that stupid!) - but even with that being said they are as honest as you are going to find for a repair shop!!!!

 15 years ago (30-11-2011)

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